New Savoy Palace
Integrated communication and networking for the best guest experience
About the customer
The new Hotel Savoy Palace, a 5-star luxury hotel in Madeira, offers 352 hotel rooms and 190 apartments. It provides state ofthe-art hospitality technology, offering guests the ultimate sophisticated experience. All guest rooms are equipped with high speed Wi-Fi Internet, the latest TV technology, multimedia wall outlets, automatic blinds and shades, among other amenities. Guests can also enjoy the Savoy Palace meeting and conference facilities which can accommodate up to 1400 people.
Solutions used
- Unified Communications
- Connected Solutions and Devices
Alcatel-Lucent Enterprise delivered the communications infrastructure to enable us to provide our guests with a unique user experience, as well as facilitate our digital transformation.
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Challenges
The customer wanted the right network infrastructure to support their present requirements. They also wanted to have the capability to easily evolve toward their goal of an innovative hotel and provide differentiated digital guest experiences, through value guest applications and high standard smart rooms.
Results
User experience benefits
- Alcatel-Lucent Enterprise solutions for Hospitality enable innovative guest experiences, provided by easy new feature adoption, and integration with different devices and platforms.
Technical benefits
- Complete converged solution including voice, LAN and WLAN and comprehensive network management, to meet all of the hotel requirements. It also provides IoT enablement capabilities and allows the creation of new service offerings through a communication platform as a service (CPaaS).
Financial benefits
- Alcatel-Lucent Enterprise is a one stop-shop vendor for all of the technology. The telephony and network management systems permit the customer IT team to perform the day-to-day operations in an autonomous manner.
Products & Solutions
Products
- Alcatel-Lucent OmniPCX® Enterprise Communication Server
- Alcatel-Lucent OmniSwitch® 6900 Stackable LAN Switch
- Alcatel-Lucent OmniSwitch 6450 Stackable LAN Switch
- Alcatel-Lucent OmniAccess® Wireless Access Points
- Alcatel-Lucent OmniVista® 2500 Network Management System
Solutions
- Unified Communications
- Mobile Communications
- Business Telephony
- Wireless LAN
More Hospitality success stories
- BBBuddha Bar HotelFranceBuddha Bar Hotel installed a unified communication solution for optimal client service.Read story
- CHCamlux HotelChina, Hong KongAlcatel-Lucent and 8 Telecom, the business partner, proposed a converged solution integrating WiFi, telecommunications and data switches.Read story
- CSCordis Shanghai HongqiaoChinaCordis Shanghai Hongqiao opened its doors on time thanks to a converged solution that is simple to manage and delivers pervasive WiFi to hotel guests.Read story
Ready to become our next success story?
Talk to our team about how Alcatel-Lucent can help transform your organization.