The town of La Tronche modernized its communications facilities with Alcatel-Lucent voice and data solutions.

  • Country: France
  • Industry: Government
  • Solution: Business Telephony, Unified Communications, Mobile Campus, Data Center

Ville de la Tronche logo
Ville de la Tronche, France Customer Reference Photo

The Town of La Tronche turned to Alcatel-Lucent to modernize its Telephony, reduce its costs and ease the use of specific business activity softwares. A full IP solution has been chosen in order to standardize its equipment and enhance network performance.

Sébastien Astier, Telecom Manager, Ville de la Tronche

Ville de la Tronche's Success Story (en)

Challenges

  • IP Centralization for multi-site environment
  • Redundant core network for connecting 10G network servers and installation of switches for distribution
  • Access to the Unified Communications features: Videoconferencing, unique numbers, collaborative work on the OTBE platform 

Products & Solutions

Products

  • OmniSwitch 6250
  • OmniSwitch 6450
  • OmniSwitch 6900
  • OpenTouch Business Edition

Solutions

  • Business Telephony
  • Collaboration
  • Mobile Campus
  • Data Center
  • Mobile Communications
Benefits
  • The mini-switches are no longer needed for printers because they are connected to the PC ports
  • The centralized management of servers reduces the cost by half for the operator, as there is only one phone subscription
  • Operating costs have been decreased due to the passage from four to two switchboards following the introduction of softphones
  • Employees’ productivity has been increased since the introduction of electronic directory and voicemail
  • Customer service has also improved because there are almost no missed calls out of the 6000 incoming calls received each month

Documents
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