Deskphones

Cost-effective entry-level desk phones with high-quality audio.

With their modern business-grade design, our range of deskphones offers high-quality telephony with simple and elegant interactions. Available with models to suit all needs and budgets, so your entire organization can stay connected and communicating.

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All services in an affordable compact Model

The 8008 DeskPhone helps companies benefit from high-quality communications and offer a superior customer experience. It offers an intuitive navigation and the wideband audio.

8008 DeskPhone overview

The compact Model supporting USB headsets

The 8018 DeskPhone offers agents and employees who often are on the phone an excellent audio quality and intuitive access to the phone system services. The backlit screen

8018 DeskPhone

Highlights

Make voice calls, access premium telephony, advanced telephony with easy access to the internal employee directory
Guarantee communications with always-on connectivity

Features

Grayscale screen
Power Over Ethernet Class 1 for low power consumption (8008, 8018)
Can be customized for use in different industries
Power over Ethernet (IEEE 802.3af)
USB connector (8001, 8001G, 8018)
Backlight screen (8001, 8001G, 8018)
Prog keys (4019/18, 8008, 8018)
Wideband (8001, 8001G, 8008, 8018)
IPsec VPN (8008, 8018)

Benefits

Reliability

This field-proven range of handsets is unsurpassed for reliability and QoS.

Style

Efficient and cost-effective design with custom branding help you stand out.

Simplicity

Menus are easy to use and quick for employees and customers to understand.

We can help you choose the best phone for your business

Let us guide you

Alcatel-Lucent Enterprise provides a wide range of elegant and stylish business phones to meet your specific needs and highlight your brand image with innovation and quality.

Find below different assets you can download or access to the on-line Comparison Tool:

Business Phones eCatalog

The phone eCatalog allows any small, medium, and large enterprises to get the details of ALE phones in one single document.

Business Phones Buyer’s Guide

This buyers' guide is for any small, mid, and large enterprise to select the phone they need for their business.

Business Phones Trifold Brochure Thumbnail

Business Phones Handout

A 2-page trifold brochure describing the ALE business phones.

Documents

Datasheet

8018 DeskPhone

The 8018 DeskPhone is a cost-effective deskphone that offers feature rich IP telephony.

User manual

OmniTouch 8002/8012 DeskPhone - User Manual

OpenTouch Business Edition and Multimedia Services 8002/8012 User Manual

User manual

IP Touch 4008/4018 Phone & 4019 Digital Phone - User Manual

OmniPCX Enterprise 4008/18/19 User Manual

Datasheet

8008 - 8008G DeskPhone

Built on the success and practicality of the Premium DeskPhone line, the new eco-friendly Alcatel-Lucent 8008 - 8008G DeskPhone offers feature rich IP telephon…

Brochure

Business Phones brochure

2-page trifold brochures describing the ALE business phones.

User manual

8001/8001G Deskphone User Manual

The Alcatel-Lucent 8001/8001G DeskPhone is a highly innovative VoIP SIP phone.

User manual

IP Touch 4068 Attendant Set - User Manual

The purpose of the attendant sets (organized in groups) is to ensure efficient routing of external calls and, where appropriate, to call external numbers on re…

User manual

IP Touch 4068 Attendant Set - User Manual

User manual

OXO Connect - 8078s, 8068s, 8058s, 8028s, 8018, 8008, 8008G

This document describes the services offered by the 8000 range deskphones connected to an OXO Connect or OXO Connect Evolution system.

User manual

OXE - 8078s, 8068s, 8058s, 8028s, 8018, 8008, 8008G

This document describes the services offered by the 8000 range desk phones in connection with an OmniPCX Enterprise system.

User manual

8028s/8018/8008G/8008 SIP Business User Manual

This document describes the services offered by the SIP Business range desk phones connected to an OmniPCX Enterprise system in SIP Business mode.

User manual

OXO Connect - 8039s - 8029s - 8019s - User Manual

This document describes the services offered by Alcatel-Lucent digital sets connected to an OXO Connect system : 8039s - 8029s - 8019s

See all assets for this product

Models

Available Models

8018 DeskPhone: A reliable, full-featured, eco-friendly IP phone with a three-line screen, USB connector and Giga Ethernet link. Its compact design is ideal for small locations such as hotel bedside tables.

8008 / 8008G DeskPhone: A user-friendly, cost-effective and reliable IP phone with a 3-lines large screen, 6 dedicated programmable keys, 4-way navigator and fast-Ethernet PC-through. The 8008 DeskPhone is the perfect compact device for reliable business communications. Exist in SIP variant model with 8008 CE and 8008G CE

8001 / 8001G DeskPhone (end of sales): This cost-effective SIP device offers IP telephony for essential communications. Its graphical display can show up to five lines of text at once.

4018 IP Touch: A full-featured, entry-level IP desk phone with a one-line screen. (End of sales).

4019 Digital Phone: For telephony without the frills; simple and compact.

Training Services

Gartner says: trained users cost 20% less to support than untrained users. So start saving and explore our worldwide education and certification programs.

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Business Phones

Business phones that connect to the cloud and to AI-enabled applications can make it easier for your teams to deliver a superior customer experience.

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8088 v2 Rainbow video call, front left view

Smart DeskPhones

High-end IP deskphones that provide an immersive HD video experience and market-leading telephony features - all at an affordable price.

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Wireless Intercom

The Alcatel-Lucent DECT Intercom wireless indoor call box provides exceptional service to customers when they visit your offices, shops, and warehouses, with instant customer service.

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Business Phones Comparison Tool

Discover which phones best meet your needs. Choose options and compare features of these professional, intuitive, and cost-effective deskphones.

Conferencing

Enjoy better-quality conference calls on this dedicated IP conference phone, or use your own deskphone, PC or smartphone with our conferencing modules.

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