고객 사례
Pittsburgh Steelers
The Pittsburgh Steelers updated their data and voice networks that touch everything at Heinz Stadium and the UPMC Sports Performance Complex.
United States Of AmericaEntertainment and Multimedia
고객 소개
Business Partner: Dagostino Electronic Services
The Pittsburgh Steelers are a professional American football team founded in 1933 and based in Pittsburgh, Pennsylvania. With six Super Bowl Championship wins, the team is one of the most successful NFL franchises. The Steelers’ stadium, Heinz Field, is 1.49 million square feet with a seating capacity of 68,400.
적용 솔루션
- Connected Solutions and Devices
- Autonomous Network
Everything we do is connected to the data and voice network, and that’s all Alcatel-Lucent. From top to bottom we rely on the quality of Alcatel-Lucent solutions and Dagostino’s expert support. It’s a partnership that works.
Challenges
- The Steelers wanted to replace their 15-year old legacy telephony infrastructure with a new IP solution that could support their ticketing call center, offer collaborative features like conference calling, and increase mobility at Heinz Field and the UPMC Sports Performance Complex.
- The Enterprise Resource Planning (ERP) system at Heinz Stadium, as well as fan amenities like signage, are all dependent on the data network. The team decided an upgrade was needed to ensure network reliability and service continuity onsite.
Results
Technical benefits
- The OmniPCX server delivers dependable telephony, a critical requirement for the Steelers, particularly during the NFL draft.
- The new OmniSwitch core provides a high-performing, robust, and reliable network.
- OmniVista 2500 enables remote monitoring and management of network-connected devices.
Financial benefits
- The new communications solution has lowered maintenance costs.
- Network reliability keeps merchandise shops running at Heinz Stadium, an important revenue source for the team.
User experience benefits
- The ticketing office now offers a better caller experience, especially during peak times.
- Conferencing and collaboration features simplify day-to-day work and increase productivity.
- IP phones support staff mobility when taken to outside venues including training facilities.
Products & Solutions
Products
- OmniSwitch 6450 Stackable Gigabit Ethernet LAN Switch
- OmniSwitch 6900 Stackable LAN Switch
- OmniVista 2500 Network Management System
- OmniPCX Enterprise Communication Server
- OmniTouch 8082 My Instant Communicator Phone
Solutions
- Mobile campus
- Business telephony
고객 사례
- 고의고려대학교 의료원대한민국더 스마트한 진료를 위한 네트워크 인프라 현대화사례 읽기
- 안4안정적인 40G 네트워크 인프라 구축을 통해 학생과 교직원 경험을 개선하다대한민국홍익대학교는 Alcatel-Lucent 솔루션을 통해 안정적인 40G 네트워크 인프라를 구축 함으로써 초고속, 고품질의 대용량 학습 환경을 구현하여 학생과 교직원 경험을 크게 개선하게 되었습니다.사례 읽기
- GSGrup Sisquella스페인Grup Sisquella는 알카텔-루슨트의 통합 커뮤니케이션 솔루션을 통해 자사의 고객 서비스 및 만족도를 향상시킬 수 있었습니다. 알카텔-루슨트 솔루션은 기존 솔루션 비용의 60% 수준에서 운영이 가능하고 직원들의 업무 생산성을 높입니다.사례 읽기