We help government connect communities by delivering technology that works. For your people, your public, and your organization.

Alcatel-Lucent Enterprise were recently honored to be part of the IP telephony solution deployed in the highly-secured Biarritz region during the G7 last month. Our management sincerely thanks the French Ministries for their vote of confidence.

Ministry of the Interior

Digital transformation has drastically changed consumer services for the better, and citizens now expect the same from public services. The rising tide of e-Government represents a significant wave that government entities need to ride in order to achieve better engagement with citizens, and deliver services of the highest quality.

ALE solutions for government help:

  • Connect the public to secure, responsive experiences
  • Connect staff to deliver more secure, reliable public services
  • Connect public officials to enhance value, efficiency, and budget management

Digital tools improve the relationship with citizens

By using mobile apps and digital channels that users are familiar with, interaction between administrations, citizens and companies increases, and trust improves. But at the same time, Government bodies need to provide alternatives, as not all users have access to technology. They must fulfil their duty to make access to public services freely available to all, via multiple channels.

Working together for better elected and employee efficiency 

Mobility and collaboration drive digital transformation and make workers more efficient than ever. Incompatibility, dropped calls and missed messages are no longer valid excuses: anytime, borderless collaboration between employees, contractors and citizens is essential. Public/private partnerships and service delegation are increasing to provide the high quality services that citizens expect.

Safer buildings; smarter cities

Whether they're working for citizens' security, towards a better environment or for traffic management, connected objects and sensors are spreading fast around our cities. Their notifications must be transferred and actioned in an accurate, timely manner so the correct actions are taken: traffic regulation, maintenance, crisis management... For Location-based Services, real time communications are critical to inform the workforce in the field, or notify employees and citizens. Connected objects such as street signs and interactive panels will also be an important way of communicating with citizens.

Cost-efficiency in the age of austerity

Budgets are one of the greatest challenges of the digital journey for governments, who are expected to evolve and drive innovation while limiting spend. Austerity is a permanent factor, and as a consequence, responsibilities are being redistributed and services are being shared while new business models arise.

Defense certifications and compliance:

Alcatel-Lucent products are national defense compliant and certified for: Common criteria, NATO, NIST, Joint Interoperability Test Command (JITC) compliance for U.S. Department of Defense interoperability, FIPS 140-2. ALE is a member of the European Emergency Number Association (EENA 112).

모든 지역의 국가들이 점점 더 혁신을 수용하고 ICT를 활용해서 서비스를 제공하고 의사 결정 과정에 대한 참여를 높이고 있습니다. 가장 중요한 새로운 동향 중 하나는 사람 중심의 서비스가 발전하고 있다는 점입니다. 이러한 서비스는 개인적 요구는 물론 서비스의 설계 및 제공 과정에서 보다 긴밀한 참여를 원하는 사람들의 열망이 반영된 보다 개인화된 서비스에 대한 늘어나는 수요를 해결합니다. 이러한 새로운 요구가 공공 기관의 운영 방식을 변화시키고 있습니다.

Wu Hongbo, 경제사회국 사무차장

United Nations

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Discover how public sector customers are using our solutions
Here's why Government customers choose ALE

  • Secure and resilient systems: Advanced multi-layer network security from edge to core provides comprehensive BYOD and IoT services and protects highly available real-time communications systems for confidentiality, event awareness, notifications and response coordination
  • Flexible: Deploy and scale at your own pace; quickly and easily upgrade existing network and communications capabilities from legacy infrastructure to new technologies and optimize budget with innovative OPEX-based networking and communications deployment models
  • User experience: Innovative, easy-to-use solutions from deployment through to administration and usage, with a strong focus on greetings, mobility and borderless collaboration
  • Easy integration: System openness and analytics make it simple to integrate custom communications or IoT-enabled business processes, and user-facing web or mobile applications

We make everything connect, delivering technology that works for your people, your public, and your organization.

With our global reach and local focus, we deliver secure networking and communications, purpose-built for responsive community services.

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