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Access documentation, downloads, training, and technical support to keep your Alcatel-Lucent infrastructure running at its best.
MyPortal
MyPortal is a secure extranet dedicated to approved and authenticated ALE Partners. The platform provides access to product information, self-service online tools, software updates and support by experts if you need it.
Knowledge Hub for Partners
An all-in-one learning platform with educational resources to enhance your knowledge and technical skills. Now with Mobile Learning for your tablet or smartphone.
User Manuals
Download installation guides, configuration manuals, and quick-start documentation for OmniSwitch, Stellar, Rainbow, and more.
Technical Knowledge Center (TKC)
The TKC Customer Care knowledge tool answers technical support FAQs, shares articles, how to guides, known issues and workarounds, to assist in troubleshooting before contacting ALE.
Rainbow Help Center
Find answers to questions or problems you have with Rainbow. We can support you getting started, help with troubleshooting, and answer any questions you may have.