360PX delivers unique partner experience

Paris, France, April 4th 2023 - Alcatel-Lucent Enterprise, a leading provider of communications, cloud and networking solutions tailored to customers’ industries, has announced the launch of its new global partner programme, the 360 Partner Experience (360PX) that delivers a unique partner journey tailored to each organisation.

The programme was developed to support ALE’s worldwide network of 3,400 partners and accelerate their proficiency and growth on the company’s end-to-end (E2E) portfolio spanning communications, network and CCaaS sold as on-premise, hybrid, or cloud (either public or private).

A key component of the programme is accompanying partners as they increasingly transition their offer towards “as a Service” (XaaS) or subscription-based solutions, while continuing to support their Capex activities. The company also plans to attract new business partners, particularly those with vertical expertise.

An important innovation in the 360PX is the new “à la carte” accreditation framework that supports partners who wish to specialise in either sales or services for any or all of the following solutions: XaaS, Capex or strategic verticals including healthcare, education, government, transportation, and energy and utilities. 360PX offers a level of flexibility and modularity that allows partners to focus on their strengths, including leveraging either their sales or services competencies, or being experts in both.

Partners become part of an ecosystem where they work in partnership to offer solutions that fully meet the evolving needs of customers. ALE facilitates this ecosystem to encourage partners to easily collaborate with each other and combine their complementary strengths.

A unique real-time Business Relationship Management platform enhances collaboration between ALE and each of its partners with strategic planning and efficient execution to ensure mutual success.