Inetum is an agile IT services company that provides digital services and solutions, and a global group that helps companies and institutions to get the most out of digital flow.

  • Partner Level: Solution Vendor Qualified
  • Partner Solution: E112 and 911 Dispatch
  • Region: EMEA
  • Industry: Government

In a context of perpetual movement, where needs and usages are constantly being reinvented, the Inetum group is committed towards all these players to innovate, continue to adapt, and stay ahead. With its multi-expert profile, Inetum offers its clients a unique combination of proximity, a sectorial organisation, and solutions of industrial quality.

Operating in more than 26 countries, the Group has nearly 27,000 employees and in 2019 generated revenues of €2.3 billion (pro forma).

About Inetum, Software division

The Inetum group’s Software division is the n°1 multi-business software developer with 27 R&D centres and more than 50 solutions for Human Resources, Insurance, Finance, Public Sector and document management. With the industrialization of components from Inetum’s Fablabs (mobility, chatbots, RPA, Flex Office and more), its business expertise and its technological upgrades (Move-to-Cloud), innovation is the main driving force in the development of its solutions.



Modern, stable and fast, ARTEMIS® is a reference solution for Fire & Rescue Services.

From the emergency call handling to the detailed reporting of the intervention, ARTEMIS® is a global solution allowing managing the chain of alert from end to end.

A forest fire, a natural disaster, a traffic accident, a factory explosion … The emergency services must act quickly and engage the suitable resources for the operation.

With SIS solution ARTEMIS®, the interventions will be prepared in order to optimize every second. This modular solution for emergency management provides a complete software functional range.


  • Emergency Call Handling (18/112/911)
  • Call Taking and Call Dispatching
  • Fully Integrated CTI (Computer Telephony Interface)
  • Real-Time resource monitoring
  • Computer Aided Dispatch
  • Operations and risk management
  • Alert Processing
  • Crisis Management


  • Modern, stable and sustainable solution
  • Powerful solution based on our unparalleled algorithm
  • Major operational efficiency improvement
  • Ease of use and user-friendly interfaces
  • Fully Integrated System including Telephony
  • Solution that buys you time
  • Automatically locate the origin of the call
  • Transfer the call and/or appropriate information to dispatching agencies

Certification Status
INETUM InterWorking Reports (credentials is required)


84, bd de la Mission Marchand

Courbevoie Cedex,

92411 FRANCE