Systel SA

Systel has been working with public safety agencies for over 35 years, providing Emergency Mobilising and Communications Systems to 62 Fire and Rescue Services in France and abroad.
Systel is a leading supplier to public safety as the company has developed a complete network and telecoms ecosystem, software and infrastructure corresponding to the requirements and resilience necessary for the critical systems of our customers.

Our solution is a global solution that includes several sub-systems to handle the processing of emergency calls.

• Command and Control (CAD)
• Integrated Communication Control System and Telephony (ICCS)
• Geographic Information System (GIS) /Gazetteer
• Resource Management
• Predictive Dynamic Cover Tool
• Mobile Data Terminals and Appliance Mobilisation
• Information Management and Reporting System
• Interfaces to key third party systems
  
  

Our solution is a fully integrated solution that allows to handle emergency requests as quickly as possible. It is a fully customised solution that can be adapted to different configurations and operating modes. Our system is capable of handling emergency requests and mobilising resources directly, but is also capable of receiving a request from a third-party system and mobilising resources.

The main feature of our solution is its ability to present the right information at the right time throughout the process.
When handling emergency calls and incidents, a lot of information is provided by the system to help the operator make the right decisions.