OmniPCX Open Gateway
Open API gateway for third-party integration with OmniPCX Enterprise
OmniPCX Open Gateway (O2G) provides a set of Application Programming Interfaces (APIs) allowing applications and business processes to integrate with OmniPCX Enterprise Communication Server and deliver added value and mission critical services tailored to the business needs. Developers access to the telephone system capabilities including call control, management, call center and analytics using industry standard REST APIs.
Key features
Telephony APIs
REST and SOAP APIs for call control, directory access, voicemail management, and presence — enabling custom application integration.
Event Notifications
Real-time webhook notifications for call events, presence changes, and system alerts for event-driven application architectures.
CTI Integration
Computer-Telephony Integration for contact center screen pop, predictive dialing, and agent state management.
Standards-Based
OASIS, SIP, and REST standards ensure interoperability with a wide ecosystem of enterprise applications and platforms.
Solutions using OmniPCX Open Gateway
Interested in OmniPCX Open Gateway?
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