Get the most out of your network software investment with expert support. Choose our support services for anytime technical assistance, updates and much more.

Once you've selected our products, we want to keep your network ecosystem performing as well as it did the day you installed it - from now into the future. Supporting our Wi-Fi, LAN switching, routing, and converged campus/data center network management software products, our Network Software Support Services help maintain your network’s performance and improve your return on investment.

This service offers direct access to expert ALE technical support, new and improved operating system releases, unlimited access to online resources directly from ALE, and a variety of flexible software support options.


  • Maintain and improve your network performance
  • Get the latest software and OS updates
  • Benefit from expert knowledge and online resources 


  • Regular operating system updates and upgrades
  • 24/7 access to ALE Technical Support and remote diagnostics by phone and online
  • Access to web portal with valuable documentation and knowledge base
  • Our Network Software Support Services are provided by our Partners, and do not replace support delivered via our Partners
  • Available for purchase via our Partners in specific countries only

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