Little National Hotel Canberra

The hotel modernised the in-room experience with tablets enabled for communication (voice/video) using ALE’s Rainbow, replacing traditional phones.

  • Pays: Australie
  • Secteur d'activité: Hôtellerie
  • Solution: Communications cloud, Communications unifiées, Rainbow

Little National Hotel is a business, conference and leisure guest luxury hotel, comprising 120 rooms, at the heart of Canberra’s Parliamentary Triangle. Each of the 120 Hotel rooms include all the amenities of a 5-star hotel.

The hotel explored how a technology investment in the cloud would streamline its employee communication and operations, while modernized its room and guest experience. Introducing tablets and enabling voice/video communications via Alcatel-Lucent Enterprise Rainbow™, the hotel consolidated devices, discovered ease of management and reduced costs, while delivering more engagement for a better guest experience.

The Rainbow communication on Tapendium tablet solution has given us an opportunity to offer a unique room experience. We’ve seen big cost reductions in operations, infrastructure and staff management. We are strongly looking to scale this solution in our upcoming properties
Patrick Lonergan - Director of Hotels, Doma

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