Accelerate your digital transformation with digital age communications as a service.

Organizations want employees to work from everywhere, offer an excellent customer experience to digital buyers but often need additional internal resources and budget to evolve to digital age communications.

Accelerate your digital transformation with digital age communications as a service. Employees benefit from Alcatel-Lucent Enterprise’s communication experience in a per user per month offer. IT can easily automate operations and adapt costs to business while benefitting from an outstanding service level.

하이라이트

  • Deliver all the services your organization needs - and adjust on the fly
  • Enable employees to work together from any place, on any device
  • Respond to changing business demands with predictable, use-based pricing

특징

  • Quality voice communications with high quality audio, fast dial, click to call, zero dropped calls and multi-line call management on any device
  • Instant messaging and content sharing
  • Contact center features: call recording, quality monitoring, inbound contact center and customer welcome
  • Hospitality: guest applications and integration with property management systems
  • IP-based communications or a mix of IP, digital and analog phones and trunks
  • Cloud-based disaster recovery and local high-availability options
  • Off-premise Private Cloud (externally hosted) or on-premise Private Cloud (internally hosted) by ALE Business Partners
  • Business Partners remain a customer’s single point of contact
  • Modular licensing model, invoiced on a consumption basis where only active licenses are charged
  • Users get the latest new features through transparent software upgrades

적용 이점
인증서

Certifications

  • ISO27001-certified for secure video conferencing, group chat and communications on any device
  • Call management EAL2+ certification (renewal in 2021)
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