Centralized voicemail services with message access from email applications, internal and external phones across OmniPCX Enterprise networks.

Your business users are always on the move, using many devices in multiple locations - on your premises and around the world. It's more important than ever to be able to access voice messages everywhere. OpenTouch Message Center (MC) makes it easy by seamlessly integrating secure voicemail services into any OmniPCX Enterprise Communication Server network infrastructure over multiple time zones.

As your voice messaging needs evolve, OpenTouch MC lets you migrate easily from pure voice messaging to unified messaging with the OpenTouch Multimedia Services application server.


  • Standardize and deliver voicemail services to a large number of users
  • Reduce operating costs with a centralized voicemail service
  • Access voice messages anywhere, from any Internet Mail Access Protocol (IMAP) client


  • High scalability: 15,000 mailboxes per instance, 150,000 mailboxes when networked
  • Virtualizable software
  • Support for multiple time zones
  • Visual voicemail on selected Alcatel-Lucent Enterprise desk phones
  • Access to voice messages from any Internet Mail Access Protocol (IMAP) client
  • SMS and email notification upon voicemail reception

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