数字化时代通信可帮助企业应对因远程办公所带来的快速变化的业务格局。这种随时随地进行沟通和协作的需求,加速了企业的数字化转型。
阿尔卡特朗讯企业通信数字化时代通信 (DAC) 提供一套完整的基于云的通信和协作解决方案及服务,以应对这一转型。通过提供会议服务、物联网 (IoT)、人工智能 (AI)、云服务以及增强的用户体验,DAC能够为企业提供切实的竞争优势,帮助他们超越员工的期望,在数字化时代重塑客户参与度。

关键能力
数字化工作场所
通过基于云的协作工具应对新的工作方式,使员工能够在任何地点、任何设备上高效工作。
连接一切
通过统一通信平台整合人员、应用和物体,打破信息孤岛,实现无缝工作流。
任意云部署
选择公有云、Rainbow Edge 私有云或本地部署——提供便捷的迁移路径,无供应商锁定。
全渠道互动
ALE Connect CCaaS 在统一的坐席体验中处理跨电子邮件、聊天、社交媒体和电话的客户交互。
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