CPaaS

Embed real-time communications into business applications and processes with Communications Platform as a Service

REST API

standard developer experience

Multi-platform

web, iOS, Android SDKs

Vertical

pre-built industry solutions

CPaaS

Teamwork, communication, and collaboration are important in a modern work environment. Communications Platform as a Service (CPaaS) is a cloud technology that allows you to integrate real-time communications into your existing business applications without complex engineering, whatever your business or size.

Our CPaaS solution offers an interoperable eco-system across channels to make your employees more productive and your customers feel nurtured. It bridges communications between humans, objects and processes enabling faster, easier, and more secure digital engagement for your business.

Key capabilities

APIs & SDKs

REST APIs, JavaScript, iOS, and Android SDKs enable developers to embed Rainbow communications into any application, from CRM to ERP to custom vertical solutions.

IoT Workflow Integration

Connect IoT sensors and devices to business workflows with automated notifications, escalation chains, and real-time data visualization through Rainbow channels.

AI Chatbots & Automation

Build intelligent chatbots and virtual assistants that handle routine inquiries, route complex requests, and provide 24/7 customer engagement across digital channels.

Vertical Solutions

Pre-built CPaaS solutions for education (Rainbow Classroom), healthcare (patient engagement), hospitality (guest services), and government (citizen services).

Customer success stories

asmodee

Retail

South Palms Resort & Spa Panglao - MGallery Collection

Hospitality, Hotels

Resources & Downloads

9 resources available

Rainbow by Alcatel-Lucent

Solution SheetCS DE ES FR IT KO PL ZH

Last Updated: Oct 8, 2026
Industry: Education
Solution: Cloud Communications, Collaboration Solutions, Connected Solutions and Devices, Rainbow, Unified Communications, Communications Platform As A Service

Rainbow Service HDS

Solution SheetFR

Last Updated: Jun 6, 2022
Industry: Education, Energy and Utilities, Transportation › Railway, Transportation › ITS, Transportation › Airport, Transportation › Ports and Logistics
Solution: Communications Platform As A Service, Cloud Communications, Collaboration Solutions, Connected Solutions and Devices, Rainbow, Unified Communications

Creating human-centric buildings with smart capabilities

BrochureDE ES FR PL PT ZH

Last Updated: Mar 12, 2024
Industry: Government › Smart Buildings
Solution: Autonomous Network, Communications Platform As A Service, Digital Age Networking, IoT, Video Surveillance, WiFi Solutions

Improve your competitiveness with XaaS

WhitepaperCS DE ES FR IT PL PT

Last Updated: Mar 11, 2024
Solution: Cloud Communications, Communications Platform As A Service, Everything as a Service, Networking As a Service, Purple on Demand, Unified Communications

Rainbow CTI Cloud connector for Salesforce.com

Datasheet

Last Updated: Oct 4, 2019
Solution: Communications Platform As A Service, Rainbow

Connect with your customers their way

eBookCS DE ES FR IT KO PL PT

Last Updated: Aug 9, 2019
Solution: Cloud Communications, Collaboration Solutions, Communications Platform As A Service, Connected Solutions and Devices, Digital Age Communications

Rainbow Classroom brings real-time collaboration to LMS

eBookDE ES FR PL PT

Last Updated: Oct 2, 2021
Industry: Education
Solution: Cloud Communications, Collaboration Solutions, Communications Platform As A Service, Connected Solutions and Devices, Rainbow