Knowledge Centre - Rainbow Office | Alcatel-Lucent Enterprise

Industries
- Education
  - Education Solutions
    - Where education connects with technology that works
      
      We help educators connect, delivering the technology that enables secure, reliable collaboration between your faculty and students.
  - Continuity of Learning
    - Education Continuity
      
      Enable continuity of learning with efficient and secure remote classrooms, communications and IT infrastructure
  - Intelligent Campus
    - Intelligent Campus
      
      Empower learning with Digital Transformation for education.
  - University Partnership Program
    - University Partnership Program
      
      A school partnership program enables collaboration with industry experts, to gain new perspectives and create new opportunities and innovative solutions.
- Healthcare
  - Healthcare Solutions
    - Healthcare solutions for a connected experience
      
      ALE’s healthcare solutions connect patients, staff, devices, processes and facilities, so everyone communicates efficiently and securely.
  - Healthcare Continuity
    - Healthcare Continuity
      
      Create the foundation for healthcare continuity in the current health crisis with an efficient and secure communications solution.
- Hospitality
  - Connecting guests and staff for extraordinary experiences
    
    Reinvent how your guests and staff connect in safe and meaningful ways. ALE solutions power immersive, mobile experiences to help hospitality thrive.
- Government
  - Government Solutions
    - Preparing cities and citizens for a connected future
      
      We help government connect communities by delivering technology that works. For your people, your public, and your organization.
  - Government Continuity
    - Government Continuity
      
      Enable government continuity with efficient, secure and remote communications. Keep public services available when they are most needed.
- Transportation
  - Transportation solutions
    - Transportation solutions
      
      We help you connect transport systems with technology that works; for your people, your passengers, and your services.
  - Transportation Continuity
    - Transportation Continuity
      
      Accelerate transport operators’ digitalization and maintain service continuity with ubiquitous connectivity and reliable communications platforms
Products & Solutions
- Solutions
  - Business Continuity
    - Business Continuity
      
      Achieve business continuity today and build your future with proven, efficient and secure communications, networking and cloud solutions.
      
      Desktop Softphone >
      Online Collaboration Tools >
      Secure Remote Access >
      Return to Business >
  - CPaaS
    - Communications Platform as a Service - CPaaS
      
      CPaaS bridges communications between humans, objects and processes, enabling faster, easier, more secure digital engagement for your business.
  - Digital Age Networking
    - Digital Age Networking
      
      Digital age technologies take businesses into the new digital era with a network foundation that delivers the services needed to grow your business.
      
      Autonomous Network >
      IoT >
      Business Innovations >
      Network as a Service >
  - Small and Medium Business (SMB)
    - Communication drives small businesses
      
      Our solutions for companies between 1 and 300 users are robust, user-friendly and tailor-made for your industry. Discover more on our SMB microsite.
  - Cloud Communications
    - Cloud Communications
      
      Cloud-based communications improve company-wide collaboration and enable you to operate in a flexible, secure and cost-effective way.
  - View All Solutions
- Communications Products
  - Applications
    - Powerful business-grade apps
      
      Our full-featured applications transform communications into a truly collaborative experience.
      
      OpenTouch Conversation >
      OpenTouch Customer Service >
      IP Desktop Softphone >
      View all Applications >
  - Phones & Devices
    - Phones that put experience first
      
      Hardware you're proud of. A pleasure to use. Our handsets & accessories offer it all.
      
      Business Phones >
      Business Phones Comparison >
      DECT Handsets >
      View all Devices >
  - Platforms
    - Infrastructure you can trust
      
      Whether on your premises or in the cloud, our platforms support your business.
      
      Rainbow for Organizations of all sizes >
      OmniPCX Enterprise for Medium and Large Organizations >
      OXO Connect for Small and Medium Business >
      View all Platforms >
  - Management & Security
    - Keep your communications secure
      
      Protect and manage your voice and rich media communications platforms.
      
      OmniVista 8770 NMS >
      OpenTouch Session Border Controller >
      View all Products >
  - Rainbow Office powered by RingCentral
    - Rainbow Office powered by RingCentral
      
      Grow your business from anywhere with a complete, easy-to-use and manage, cloud business communications solution.
- Network Products
  - Switches
    - Make the connection
      
      Our switches keep your office, campus and data center networks connected.
      
      OmniSwitch 2220 >
      OmniSwitch 6350 >
      OmniSwitch 6360 >
      OmniSwitch 6450 >
      View all Switches >
  - WLAN
    - Wireless Local Area Networks
      
      Indoor and outdoor access points including Wi-Fi 6 (802.11ax) and Wi-Fi 5 (802.11ac) technologies support versatile deployments in any size network.
      
      Stellar 802.11ax Wi-Fi 6>
      Stellar 802.11ac Wi-Fi 5>
      Controller-based WLAN>
      View all WLAN products >
  - Management & Security
    - Protection at the highest level
      
      Monitor, maintain and secure your network to reduce risk and protect your infrastructure investments.
      
      OmniVista Cirrus >
      OmniVista 2500 NMS >
      ProActive Lifecycle Management >
      View all Products >
  - Location Services
    - Location awareness on your premises
      
      Location services enable you to make smart connections for a smart business. Increase business intelligence by connecting the physical with the digital using our OmniAccess Stellar location services.
      
      OmniAccess Asset Tracking >
      OmniAccess Location-based Services >
- Services
  - Training Services
    - Training services and certification
      
      Training services help you ramp-up your skills, adopt new technology and become autonomous on your digital transformation journey.
  - Customer services
    - Customer services
      
      Customer services enhance Business Partner offerings, providing vendor engagement with flexible options to deliver a connected customer experience.
  - Professional Services
    - We make integration simple
      
      Ready to deploy an ALE product or solution? Get all the guidance you need to design, plan and integrate it successfully from our professional services teams.
  - Support Services
    - Support services
      
      Maintain your business continuity with 24/7 support services to sustain your operation and production with Alcatel-Lucent Enterprise solutions
  - Customisation Services
    - Customisation Services
      
      Customisation services ease your digital transformation: we can develop the specific application you need or coach your team to develop it.
  - Contract Checker
    - SPS Contract Checker
      
      Validate your support contract
Trends
- Digital Age Networking
  - Digital Age Networking
    
    Digital age technologies take businesses into the new digital era with a network foundation that delivers the services needed to grow the business.
- Cognitive Communication
  - A new human-centric experience
    
    Discover how cognitive communications enhances user experiences and improves productivity and collaboration capabilities.
- Digital Transformation
  - Digital Collaboration
    - The untapped potential of enterprise communications
      
      Online tools can help users work together – but only if the tools themselves work. Our research suggests B2B collaboration has a long way to go.
  - Digital Experience
    - Digital Experience
      
      Delivering a superior customer experience starts with streamlining how employees are organized and how they handle customer inquiries. How can you start to transform your customer experience?
- Mobile Communications
  - Preparing for tomorrow’s mobile opportunities
    
    Evolutions in mobility and the IoT are directly impacting network infrastructure, driving enterprises to fundamentally reconsider their technology choices.
- Security
  - Security
    
    Security's always been a tricky topic, but in the IoT age, the challenge of protecting your data and assets has never been greater.
Company
- About Us
  - About Alcatel-Lucent Enterprise
    
    We make everything connect by delivering technology that works, for you.
- Blog
  - English Blogs
    - Read our blogs
      
      Industry-leading thinkers, speakers, guest writers and Alcatel-Lucent Enterprise experts share their insights.
- Customers
  - Case Studies
    
    Read and watch testimonials from some of the 830,000 customers around the world who choose us to help them communicate better.
- Events and Webinars
  - Where to meet us
    
    Find out where we'll be exhibiting at events, speaking or participating in panel discussions.
- News
  - What's new at ALE?
    
    View all our press releases and media announcements in our Newsroom.
- Analyst Perspectives
  - Insight, analysis and assessments
    
    Read the third party reports that matter - straight from leading industry analysts and independent consulting firms.
Partners
- Business Partners
  - Become a Partner
    - Join the ALE family
      
      Interested in joining our network of solutions and applications experts? Become a reseller and revolutionize IP communications for companies in your region.
  - Find a Partner
    - Start building your future with us
      
      Locate your nearest Business Partner for Alcatel-Lucent Enterprise products, services, best-in-class consulting and support - anywhere in the world.
  - Partner Resources
    - Supporting our Business Partners online
      
      A rich list of online resources to help ALE resellers worldwide: news, training, demo, documentation and education links.
- Developer and Solution Partners
  - Build ALE ecosystem
    
    Leverage Alcatel-Lucent Enterprise’s (ALE) innovation and expertise to build a solid foundation based on trust and experience.

Search our knowledge base for user guides, articles with solutions to common questions, quick configuration aids, FAQs, and more.

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