With the declining number of phone calls made by hotel guests, Tapendium has consolidated the full functions of the guest room phone within a multi use tablet based solution aimed at improving the guest experience for Hotel and now also Aged Care providers. Tapendium have developed a Phone module leveraging the Rainbow SDK and APIs which connects the Tapendium tablet and presents as a fully functioning telephone
Through a multi-use tablet based solution, operators can consolidate some key hardware into an easy to clean and sanitize, solution allowing the guest to fully engage with the wide range of services that the facility has to offer.
We have a custom Android APK which acts as a launcher on the Samsung Tablet. We have developed a further Telephony Android APK which can make calls between Rainbow to Rainbow as well as Rainbow to PABX accounts. We also leverage the NodeJS SDK to post notifications to Rainbow bubbles. This is a subset of the overall hotel communications infrastructure where we work closely with other ALE partners to deliver the overall communications solution for the hotel
Our solution helps contribute to the removal of WhatsApp and other non-enterprise communications platforms currently in use in Hotels and Aged Care providers