Moussa Zaghdoud, as Executive Vice-President (EVP) of the Cloud Communication Business Division (CCBD), is responsible for the end-to-end cloud strategy, solution definition, offer management and business model definition for the Alcatel-Lucent Rainbow Cloud Service Offer.
Moussa joined Alcatel as a multimedia expert to define the ALE ecommerce and web business portals. Previous positions with the company include: IT project and program manager, product line manager bringing new UC and mobility services to the market, director for innovation with the invention of the first Rainbow kernel. In parallel, Moussa has created two Cloud startups providing virtual call center services and predictive routing services to enterprises.
Moussa holds two Master’s degrees in Industrial Sciences and Automated systems from Louis Pasteur Universality, Strasbourg – France and a degree in Physics.
Moving productivity forward with artificial intelligence, bots and natural language and creating a human-centric work environment
In our blog here, we've been exploring the evolution of enterprise communications and the trends that have influenced change throughout the years.