About Rainbow | ALE 中国

Rainbow is a robust and easy-to-use communication tool connecting people, objects and processes to deliver key business outcomes to customers.

Alcatel-Lucent Rainbow is an easily deployed, secure, relationship-building engine that facilitates quick, seamless collaboration between its users. It allows users to swiftly interact with each other through chat, voice or video and to share screens and files with astonishing ease.

But Rainbow goes beyond simple messaging and sharing. Rainbow leverages the latest technologies to securely integrate into your organization’s existing business processes, applications, and workflows, while streamlining user adoption, minimizing user disruption, and solving customer challenges. Every Enterprise faces opportunities and challenges from cloud communication, security threats, crisis, IOT, and artificial intelligence. Rainbow helps you connect to the future through optimized time-management, secure platform access, and strict data integrity.

Optimal Time Management

Rainbow removes the anxiety associated with the use of new technologies that exchange large amounts of information.

Meeting bots, automatic transcription services, intelligent routing, and speech-to-text analysis allow Rainbow users to save significant time, increasing availability for added-value activities.

Feel safe

Our solutions and applications are designed to eliminate stress via integrated AI and NLP capabilities. Rainbow is able to:

Logically sort information
Identify key action points
Provide on the fly, real-time insights
Make online meetings more productive with a built-in timekeeper

Data Integrity & Privacy

We respect privacy. We don’t use data to monetize additional services and we respect international privacy laws, including GDPR.

Our customers’ data is private, safe and secured with us. Only our customers handle their own data.

Transparency and traceability are critical elements of Rainbow: All regulatory requirements are respected and ethical handling of AI and other advanced technologies upheld.

Rainbow App

The Rainbow app is a cloud-based UC service (UCaaS) that makes additional collaboration services available to users, regardless of their existing communications systems.

As an overlay solution, Rainbow brings rich feature capabilities, like contact management, presence, chat, audio/video call, screen and file sharing. And it's simple to deploy: users can download and install it in a single click.

Rainbow takes a hybrid cloud approach, integrating with Alcatel-Lucent OXO Connect and OmniPCX Enterprise, as well as non-ALE PBXs.

Rainbow is also an open communication platform as a service (CPaaS) with a set of APIs allowing you to integrate Rainbow's powerful collaboration tools into your existing in-house applications and business processes.