
C. Josef LAMY GmbH
Lamy needed to replace its legacy telephone system with a modern Alcatel-Lucent Enterprise IP communications solution.
- País: Alemania
- Sector: Fabricación
- Solución: Comunicaciones unificadas, Pequeñas y medianas empresas, Soluciones y dispositivos conectados
Timeless modernity, functional design and quality “Made in Germany”: These are the hallmarks of the LAMY brand. With classics such as the LAMY 2000 or the LAMY safari, Lamy has inspired writing enthusiasts around the world for over 50 years. Meanwhile, Lamy is not only the market leader in Germany, but has also developed into an internationally coveted lifestyle brand. The company manufactures its high-quality designer writing instruments almost entirely in Heidelberg.

Retos
- Difficult administration of the legacy system
- Limited functionality of the call center solution
- Insufficient support
Resultados
- Better administrability
- Modern functionality
- Flexible and future-proofed
- Minimized support effort
Productos & Soluciones
Products
- Alcatel-Lucent OmniPCX® Enterprise Communication Server
- Alcatel-Lucent OmniVista® Network Management System
- Alcatel-Lucent OpenTouch® computer telephony integration (CTI)
Solutions
Encuentre la solución que satisfaga sus necesidades.
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C. Josef LAMY GmbH case study
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