ENS gestionará respuestas de emergencia para facilitar decisiones críticas. Esta solución de comunicaciones de emergencia optimiza la coordinación y garantiza la seguridad.
Como aplicación de software en las instalaciones, Emergency Notification Server (ENS) de Alcatel-Lucent se ocupa de la gestión de llamadas de emergencia, alertas de seguridad in situ y remotas y localización de llamadas de emergencia desde un entorno empresarial para contactar con el centro de emergencia pública apropiado: PSAP (public safety answering point, punto de respuesta de seguridad público) o LSAP (punto de respuesta de seguridad local).
ENS ofrece capacidades de enrutamiento, grabación y conferencias, con un seguimiento de todas las llamadas y notificaciones de emergencia. ENS está totalmente integrado en OpenTouch Suite y OmniPCX Enterprise de Alcatel-Lucent como parte de una solución integral de comunicaciones de emergencia en campus.
Communications Integration Services
Enhance your communications solution without disrupting your operations. Our integration services team will be with you every step of the way.
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Communications Software Support Services
Choose our support services for anytime technical assistance and an evolution pathway to keep your system running at optimal efficiency and performance.
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4059 Extended Edition Attendant Console
Attendant console with an easy-to-use visual interface for personalized customer welcome in medium and large enterprises.
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Greetings for SMB
Customer welcome, call routing and automated attendant features for small to medium-sized businesses.
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IP Desktop Softphone
An easy-to-use business telephony application that brings all the features of a desk phone to your mobile device and desktop.
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Mobile Guest Softphone
This mobile app for the hospitality industry empowers guests and employees, with all the features of a hotel room phone on a mobile device.
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OmniPCX RECORD Suite
Monitor, record and evaluate all employee-customer interactions with call recording, screen capture and real-time listening tools.
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OmniTouch 4625 Interactive Voice Response
Deliver a superior customer service experience with a powerful IVR system that exceeds customer expectations.
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OmniTouch Contact Center Standard Edition
A scalable and reliable contact center solution for up to 5,000 agents.
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OpenTouch Conversation
Wherever you go, take your office with you. Hold business calls, chat and collaborate from any device with this unified communications app.
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