ENS gestionará respuestas de emergencia para facilitar decisiones críticas. Esta solución de comunicaciones de emergencia optimiza la coordinación y garantiza la seguridad.
Como aplicación de software en las instalaciones, Emergency Notification Server (ENS) de Alcatel-Lucent se ocupa de la gestión de llamadas de emergencia, alertas de seguridad in situ y remotas y localización de llamadas de emergencia desde un entorno empresarial para contactar con el centro de emergencia pública apropiado: PSAP (public safety answering point, punto de respuesta de seguridad público) o LSAP (punto de respuesta de seguridad local).
ENS ofrece capacidades de enrutamiento, grabación y conferencias, con un seguimiento de todas las llamadas y notificaciones de emergencia. ENS está totalmente integrado en OpenTouch Suite y OmniPCX Enterprise de Alcatel-Lucent como parte de una solución integral de comunicaciones de emergencia en campus.
4059 Extended Edition Attendant Console
Attendant console with an easy-to-use visual interface for personalized customer welcome in medium and large enterprises.
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Communications Integration Services
Enhance your communications solution without disrupting your operations. Our integration services team will be with you every step of the way.
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Smart Guest Applications
Turn a Smart DeskPhone into a communications hub for your hotel guests, with apps for weather, room service, hotel tours and more - in 29 languages.
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Visual Automated Attendant
In business, a telephone call is often the first point of contact. Visual Automated Attendant provides a professional image with a virtual receptionist available 24/7, delivering a quality response to your customers.
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Emergency Notification Server
Let ENS handle emergency response, so you can focus on critical decision-making. A powerful emergency comms solution to optimize coordination and ensure safety.
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Greetings for SMB
Customer welcome, call routing and automated attendant features for small to medium-sized businesses.
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IP Desktop Softphone
An easy-to-use business telephony application that brings all the features of a desk phone to your mobile device and desktop.
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OmniPCX RECORD Suite
Monitor, record and evaluate all employee-customer interactions with call recording, screen capture and real-time listening tools.
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Communications Software Support Services
Choose our support services for anytime technical assistance and an evolution pathway to keep your system running at optimal efficiency and performance.
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OmniTouch Contact Center Standard Edition
A scalable and reliable contact center solution for up to 7,000 agents.
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