ENS gestionará respuestas de emergencia para facilitar decisiones críticas. Esta solución de comunicaciones de emergencia optimiza la coordinación y garantiza la seguridad.
Como aplicación de software en las instalaciones, Emergency Notification Server (ENS) de Alcatel-Lucent se ocupa de la gestión de llamadas de emergencia, alertas de seguridad in situ y remotas y localización de llamadas de emergencia desde un entorno empresarial para contactar con el centro de emergencia pública apropiado: PSAP (public safety answering point, punto de respuesta de seguridad público) o LSAP (punto de respuesta de seguridad local).
ENS ofrece capacidades de enrutamiento, grabación y conferencias, con un seguimiento de todas las llamadas y notificaciones de emergencia. ENS está totalmente integrado en OpenTouch Suite y OmniPCX Enterprise de Alcatel-Lucent como parte de una solución integral de comunicaciones de emergencia en campus.
Communications Software Support Services
Choose our support services for anytime technical assistance and an evolution pathway to keep your system running at optimal efficiency and performance.
Ver producto
OmniTouch Contact Center Standard Edition
A scalable and reliable contact center solution for up to 5,000 agents.
Ver producto
PIMphony
This productivity-boosting application brings you powerful features to help speed up your daily telephony tasks.
Ver producto
Smart Guest Applications
Turn a Smart DeskPhone into a communications hub for your hotel guests, with apps for weather, room service, hotel tours and more - in 29 languages.
Ver producto
4059 Extended Edition Attendant Console
Attendant console with an easy-to-use visual interface for personalized customer welcome in medium and large enterprises.
Ver producto
Emergency Notification Server
Let ENS handle emergency response, so you can focus on critical decision-making. A powerful emergency comms solution to optimize coordination and ensure safety.
Ver producto
OpenTouch Customer Service
A comprehensive, modular application for multimedia contact center management.
Ver producto
OpenTouch Fax Center
A scalable, full software Fax over IP (FoIP) application, this is a streamlined, economical software solution to the 'fax problem' in IP networks.
Ver producto
Communications Integration Services
Enhance your communications solution without disrupting your operations. Our integration services team will be with you every step of the way.
Ver producto
Education Services: Training and Certification
Gartner says: trained users cost 20% less to support than untrained users. So start saving and explore our worldwide education and certification programs.
Ver producto
