Solution puissante de communication d'urgence optimisant la coordination et la sécurité, ENS gère l'urgence pendant que vous prenez les décisions importantes.
L'application logicielle locale Alcatel-Lucent Emergency Notification Server (ENS) gère la gestion des appels d'urgence, les alarmes de sécurité sur site et distantes, ainsi que la localisation des appels d'urgence provenant d'un environnement professionnel pour atteindre le centre de réception des appels d'urgence public ou local approprié : PSAP (Public Safety Answering Point ) ou LSAP (Local Safety Answering Point).
ENS offre des fonctionnalités complètes de routage d'appels, d'enregistrement et de conférences et conserve la trace de chaque appel ou notification d'urgence. ENS est totalement intégré à Alcatel-Lucent OpenTouch Suite et à OmniPCX Enterprise dans le cadre d'une solution de bout en bout de communication d'urgence pour campus.
4059 Extended Edition Attendant Console
Attendant console with an easy-to-use visual interface for personalized customer welcome in medium and large enterprises.
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Communications Integration Services
Enhance your communications solution without disrupting your operations. Our integration services team will be with you every step of the way.
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Smart Guest Applications
Turn a Smart DeskPhone into a communications hub for your hotel guests, with apps for weather, room service, hotel tours and more - in 29 languages.
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Visual Automated Attendant
In business, a telephone call is often the first point of contact. Visual Automated Attendant provides a professional image with a virtual receptionist available 24/7, delivering a quality response to your customers.
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Emergency Notification Server
Let ENS handle emergency response, so you can focus on critical decision-making. A powerful emergency comms solution to optimize coordination and ensure safety.
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Greetings for SMB
Customer welcome, call routing and automated attendant features for small to medium-sized businesses.
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IP Desktop Softphone
An easy-to-use business telephony application that brings all the features of a desk phone to your mobile device and desktop.
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OmniPCX RECORD Suite
Monitor, record and evaluate all employee-customer interactions with call recording, screen capture and real-time listening tools.
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Mobile Guest Softphone
This mobile app for the hospitality industry empowers guests and employees, with all the features of a hotel room phone on a mobile device.
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Communications Software Support Services
Choose our support services for anytime technical assistance and an evolution pathway to keep your system running at optimal efficiency and performance.
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