Little National Hotel Canberra

The hotel modernised the in-room experience with tablets enabled for communication (voice/video) using ALE’s Rainbow, replacing traditional phones.

  • 국가: 호주
  • 산업: 호텔 관광 서비스업
  • 해결책: 클라우드 커뮤니케이션, 통합 커뮤니케이션, Rainbow

Little National Hotel is a business, conference and leisure guest luxury hotel, comprising 120 rooms, at the heart of Canberra’s Parliamentary Triangle. Each of the 120 Hotel rooms include all the amenities of a 5-star hotel.

The hotel explored how a technology investment in the cloud would streamline its employee communication and operations, while modernized its room and guest experience. Introducing tablets and enabling voice/video communications via Alcatel-Lucent Enterprise Rainbow™, the hotel consolidated devices, discovered ease of management and reduced costs, while delivering more engagement for a better guest experience.

The Rainbow communication on Tapendium tablet solution has given us an opportunity to offer a unique room experience. We’ve seen big cost reductions in operations, infrastructure and staff management. We are strongly looking to scale this solution in our upcoming properties
Patrick Lonergan - Director of Hotels, Doma

Little National Hotel Canberra reference video

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