Transform your guest experience with a continuous, personal engagement. ALE mobile technology powers connection and convenience everywhere, for memorable stays.

Take control of your entire guest experience, at any point of their journey, with a continuous and highly personalized connection on their own mobile devices. Offer the right mix of human and digital guest services to ensure convenience without sacrificing satisfaction and loyalty.

What does the future of guest experience look like?

Rainbow Guest Connect video

ALE enabled us to put together what we felt was a very good comprehensive package that enabled our customer to control their room from their handset.

Mark Campbell, Chief Information Officer, The Dorchester Collection

Digital services with a human touch

Make your hotel technology feel human with Rainbow Guest Connect. Help your guests connect to your staff and services with one application. It’s free. Mobile. Borderless. Open. Cloud-based.

Personalize guest services based on location

Offer highly targeted hospitality services based on the guest location, anywhere on the hotel property. Help them locate themselves and get directions to the different hotel spaces they wish to discover. See more in this video.

Mobility and location-based services in hospitality

Read more about Guest Experience on the ALE blog

Would you go fully mobile?

The Winery Hotel in Stockholm-Solna in Sweden offers a unique, interactive guest experience via its mobile application and its hospitality Wi-Fi service.

Dave Michels from Talking Pointz wanted to know more about their decision to go fully mobile. He paid a visit to the hotel and described his experience.

Read the full report

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