ALE has worked with Wainhouse Research to understand the evolution of the connected experience and where CPaaS is headed. Insights were collected from over 340 marketing and IT professionals in mid-to-large sized organizations, in healthcare, education, transportation, government and hospitality sectors from across France, Australia and Singapore.


In this report, we share with you our findings on the evolution of digital engagement and how CPaaS improves the way we connect to people, things and processes.

This report provides insight on how organizations connect including:   
• Devices used and ways in which organizations connect with other people
• Ways IT departments use devices to connect within their organizations
• How organizations connect to their processes 
• Digital Transformation and whether organizations are done 
• Top three drivers for initiating a digital engagement strategy

Please complete the form below to download the full report.

여기에 명시된 목적과 ALE의 개인정보보호 정책에 동의하시면 귀하의 정보를 제출해 주세요. 귀하의 정보가 처리된 후 당사의 프레퍼런스 센터를 방문하여 귀하의 데이터 선호 설정을 업데이트하고 동의를 철회할 수 있습니다.