16-Jan-2019

Our mass notification solution supports message delivery to multiple devices for real-time mass reach and enables recipients to respond if they are safe.

Campus Safety and Crisis Management – Mass Notification

Over the summer, I attended a wedding reception in a hotel. The bride was stunningly beautiful, the reception atmosphere, perfect!  We were seated and greeting the wedding party when a loud chirping sound alerted us of an emergency. Everyone was on full alert and moved purposely to the doors. However, once outside the reception, we were unsure which way to flee.

It was at that moment that I realized how important mass notification is during a time of crisis.

When we heard the alarm, we followed the first person out the door, blindly thinking they knew where they were going. It never occurred to us that they could be heading toward the problem.

As it turned out, we evacuated safely. The alarm was due to a sensor detecting a smoky grease fire in the kitchen. No one was injured and we were back at the wedding celebration in about 30 minutes. But, we were lucky. Without specific instructions, the outcome could have been far different.

Similar to large hotels, school campuses are often made up of a conglomerate of buildings, parking garages, courtyards, and dormitories. This can be disorienting and confusing to students, staff, faculty, and visitors on a normal, calm day. Imagine the chaos that can arise during an emergency event.

Campus safety banner 1c resized for blog body

There have been many lessons learned regarding communication during on-campus emergency events, both man-made and natural disasters.

• Notification systems can and will fail.

• Multiple notification mechanisms are necessary for mass reach.

• Real-time notification is difficult, especially across dispersed environments.

• Localized, central control of security technology is necessary.

As a result, Alcatel-Lucent Enterprise has created a campus safety and crisis management platform that addresses the three stages of a crisis – awareness, collaboration and coordination with first responders, and mass notification.

Our mass notification solution supports message delivery to multiple devices for real-time mass reach, such as digital signage, outdoor/overhead paging systems, campus TV, desktop pop-ups, desk phone speakers, and mobile device apps. In addition to sending notifications, the mobile application enables message recipients to respond if they are safe.

Location based services are also a central component of the solution. With LBS enabled, the institution has visibility into how many people are in harm’s way. Furthermore, mobile phone geofencing allows for discrete messages to the mobile devices of those people who are in the same building or location as the event, while broadcasting a different message to everyone else.

Finally, communicating with those outside the institution is important, especially for the parents of K-12 students. Parents and neighbors can receive updates via the same mobile application, eliminating unofficial news and rumors.

In a time of crisis knowledge is everything. Mass notification is the final step in resolving a campus crisis and providing a safe learning environment.

Alcatel-Lucent Enterprise provides the tools for emergency event awareness, coordination and collaboration with first responders, and multimodal mass notification to the campus and community.

If you’d like to learn more about our campus safety and crisis management solutions, please visit the links for podcasts, brochures, white papers, customer references, and thought leadership videos.

Tags - Education

Browse Blog Posts
Browse Blog Authors
About the author
Greg Kovich photo for blog author page

Greg Kovich

Global Sales Lead, Education Vertical

Greg Kovich leads global sales for ALE’s Education vertical.  Greg has overseen or created several Education solutions including “The Fundamentals of Communications” – a vendor neutral course on digital network communications; “Safe Campus” – a solution uniting emergency alerts with first responder collaboration and mass notification; “Secure Campus” – a solution that allows instructors to limit student network access to determined sites; and “Pandemic Education Continuity” – a solution that enables classroom instruction in the event the institution is closed due to health or environmental crisis. 

He is a 1992 graduate of Indiana University with over 20 yrs experience in Information Technology.

Latest Blogs
04-Jun-2021
blog-pageheader-1200x299 eSports — A New Competitive Differentiator

Steps that must be taken by education providers to make esports a key part of their student attraction strategy

02-Jun-2021
blog-pageheader-1200x299 Data sovereignty and security reign in the new work world

The new work world is bringing the need for data sovereignty and security to the forefront, as businesses move to the cloud to enable people to work everywhere and anywhere.

26-May-2021
blog-pageheader-transportation-railway-1200x299 A Day in the Future of Mobility

Transportation leaders unleashing the future of safe, sustainable mobility invest in intelligent, autonomous networks, and ubiquitous collaboration platforms

11-May-2021
blog-pageheader-1200x299 The call of the wild – urban and rural

Delivering 6000 kilometers of coverage demands experience. Sipwise and ALE provide solutions to help Oricom deliver the services their customers need.

29-Apr-2021
blog-pageheader-1200x299 Bringing Esports into education: 7 Things to consider

The evolution of Esports is creating new opportunities in the education sector. However, a few things should be considered before creating a program.

20-Apr-2021
Rainbow classroom blog #2 blog header image Education continuity: Create an in-class experience remotely

Rainbow Classroom helps teachers collaborate in-person, remotely, or in a hybrid environment, protects their privacy, and enables professional development.

Read More
Industry Perspectives
Chat