Cary Academy upgraded their telephony system with a flexible state-of-the-art solution that reflects their innovative philosophy and improves in-classroom safety.

  • Country: United States Of America
  • Industry: Education, Education
  • Solution: Business Telephony

Business Partner: Intelligent Communications Systems

Cary Academy is an independent, coeducational, college-preparatory day school for students in grades 6-12 located on a beautiful 65-acre campus in Cary, North Carolina. The academy opened in 1997 with the vision to be a school of the future, combining a traditional liberal arts program with new pedagogical and technological techniques for the 21st century.

Cary Academy Logo
Cary Academy Image

The ALE communications solution is everything we need: simple, scalable, and secure. It’s the system of today and the system of tomorrow.

Karen McKenzie, Director of Technology and Innovation, Cary Academy

Challenges

  • Cary Academy decided to replace aging telephony with a new communications solution to better meet its needs and reflect the school’s innovative philosophy. 
  • The existing analog system was inflexible; necessitating rewiring each time an extension had to be moved. It also lacked desired functionalities like voicemail to email and caller ID. 
  • Cary Academy also wanted to offer a better user experience to individuals calling its middle school or high school.

Products & Solutions

Products:

  • OpenTouch Business Edition
  • OmniVista 8770 Network Management System
  • 8018 DeskPhone
  • 8028 Premium DeskPhone
  • 8038 Premium DeskPhone

Solutions:

  • Business Telephony
Benefits

Technical:

  • IP telephony makes moving extensions as easy as plug-and-play. No rewiring necessary.
  • The scalable infrastructure is secure and can be built on to accommodate future needs and growth.
  • The new architecture will allow phones to be integrated into the school’s emergency notification service.

Financial:

  • The look and feel of the phones is consistent with the school’s forward-looking image and reflects Cary Academy’s innovative drive.
  • Simplified maintenance and intuitive software have reduced the number of man hours required to manage the system. 

User Experience:

  • Handsets in each of the classrooms have preset numbers, including the nurse’s office and security, to facilitate ease of use and safety.
  • Teacher and staff communications are simplified thanks to enhanced features like voicemail to email that requires no dial-in.
  • The new auto attendant delivers improved user experience for callers and better meets the separate needs of the middle and high schools.
Documents
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