Criswell College made an investment to deliver reliable Wi-Fi on campus and came out a shining star with zero hardware failures using ALE’s Stellar WLAN.
- Country: United States Of America
- Industry: Education
- Solution: Autonomous Network, WiFi Solutions, Unified Access
Criswell College is a Christian liberal arts college and divinity school in the greater Dallas, Texas area. Established in 1970, Criswell recognizes the importance of offering Wi-Fi across its campus - not only to students and visitors, but also for faculty to enhance teaching. So to compete in today’s higher education space, Criswell invested in a “Stellar” wireless network that is always on for users, and a dream for the IT team.
User Experience Benefits:
- The words “the Wi-Fi is down” are words of the past on the Criswell campus. There are zero connectivity gaps for mobile users on campus. The Stellar solution is incredibly flexible, allowing for great Wi-Fi connectivity for hundreds of people in the main assembly hall as well as in the classroom. And when there are outdoor gatherings, a strategically placed AP at a window or two provides the coverage needed for the attendees.
- The Stellar wireless APs have a superior build quality, which unlike the previously-deployed solution, have been rock solid with zero hardware failures since fall 2017. With Stellar, Criswell has experienced zero outages and zero failed APs since fall 2017. And though Criswell has OmniAccess Management software, Rob Merryman commented that he’s “…happy it has hardly been needed as the system does what it’s supposed to do.”
- Criswell is quick to say there is no price that can be measured when dealing with maintenance service headaches when issues come up. Working with business partner Skyhelm, who did a thorough and inquisitive site survey, Criswell was blown away by the price, cooperation and preparation of planning and deployment. The price was good, the technology solid and so was the service.