EWE Group | Alcatel-Lucent Enterprise

EWE Group adopted cloud-based telephony to ease communications and make savings.

Country: Germany
Industry: Energy & Utilities
Solution: Business Telephony, Cloud Communications, Unified Communications

EWE Group is a German energy, telecommunications, and information technology group.

Ewe Group, Germany Customer Reference Photo

The virtualized telephone equipment offers us the highest degree of flexibility and full cost control at the same time.

Ludwig Kohnen, Managing Director

EWE-Group

Challenges

The EWE Group wanted a solution to the technical difficulties and phone outages caused by its aging and complex network infrastructure. It was also looking to generate important cost savings.
The 250 Private Branch Exchanges (PBX) in service, few of which were IP based, came from different vendors and presented interoperability problems. Finding staff with the know-how to manage the many systems had become expensive and difficult.
As an energy company, EWE needed to support its teams in remote locations. It was critical that the solution offers high availability, ensure business continuity, and connect to analog radio stations.

Products & Solutions

Products

Business DECT Handsets
Smart DeskPhones

Solutions

Business Telephony
Cloud Communications
Mobility
Unified Communications and Collaboration

Benefits

EWE Group now leases its network services from EWE Tel and is no longer burdened by network management and maintenance
Phone outages are a thing of the past thanks to the redundant telecommunications network
The consumption based model means that EWE Group only pays for what it uses
Important savings have been achieved thanks to substantially lower operation, installation and maintenance costs
ROI will be achieved in under 4 years
Employees in remote regions are constantly connected to the network via their analog radios
The new infrastructure promotes mobility and enables users to connect with multiple mobile devices

Documents

Short case study

EWE Group's Success Story

EWE Group adopted a cloud-based telephony solution to offer reliable communications to employees and to benefit from a consumption-based pricing model.

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