INCO Ingegneria Consulenza S.r.l

A full cloud solution for more agile and cost-effective communications.

Country: Italy
Industry: Services
Solution: Rainbow

INCO Ingegneria Consulenza S.r.l. was founded in 2011 by bringing together more than twenty years of field experience from engineers, electro-mechanical experts and surveyors. The company provides consulting services to design and manage major engineering works such as infrastructure, plant, oil and gas, assembly, power, rental, machinery and equipment.

With this flexible and easy-to-use, full cloud solution, our employees can now work from home and on the move ensuring the business continuity that was also guaranteed during our headquarters move.

Barbara Verdi, CEO, INCO Ingegneria Consulenza S.r.l.

Challenges

INCO needed to update its aging communications infrastructure with a modern, flexible and secure solution that would allow it to migrate to the new environment without disruption and implement mobility and smart working for its employees.

Action

Following a demo, together with our Business Partner M.R. Service, Rainbow Office powered by RingCentral was selected by INCO. The client was impressed by the platform's flexibility, reliability and management simplicity.

This full cloud, customised solution met their needs for mobility and smart working, while also providing communications cost savings.

With the experience and expertise of M.R. Service supporting them, INCO continued to use their communications services without disruption, during all phases of their migration to the cloud.

Results

Technical benefits

Simple and flexible configuration management
IVR message management agility
Headquarter migration with no communications disruptions
Smart working and mobility implementation

Financial benefits

The full cloud solution has significantly reduced communications costs
Operating costs saving
No more hardware to upgrade and maintain

User experience benefits

Easy-to-use for administrators and users
Improved user experience; users can now collaborate from anywhere and on any device
Excellent reliability and customer services quality