INCO Ingegneria Consulenza S.r.l
A full cloud solution for more agile and cost-effective communications.
- Country: Italy
- Industry: Services
- Solution: Rainbow
INCO Ingegneria Consulenza S.r.l. was founded in 2011 by bringing together more than twenty years of field experience from engineers, electro-mechanical experts and surveyors. The company provides consulting services to design and manage major engineering works such as infrastructure, plant, oil and gas, assembly, power, rental, machinery and equipment.
Challenges
INCO needed to update its aging communications infrastructure with a modern, flexible and secure solution that would allow it to migrate to the new environment without disruption and implement mobility and smart working for its employees.
Action
Following a demo, together with our Business Partner M.R. Service, Rainbow Office powered by RingCentral was selected by INCO. The client was impressed by the platform's flexibility, reliability and management simplicity.
This full cloud, customised solution met their needs for mobility and smart working, while also providing communications cost savings.
With the experience and expertise of M.R. Service supporting them, INCO continued to use their communications services without disruption, during all phases of their migration to the cloud.
Results
Technical benefits
- Simple and flexible configuration management
- IVR message management agility
- Headquarter migration with no communications disruptions
- Smart working and mobility implementation
Financial benefits
- The full cloud solution has significantly reduced communications costs
- Operating costs saving
- No more hardware to upgrade and maintain
User experience benefits
- Easy-to-use for administrators and users
- Improved user experience; users can now collaborate from anywhere and on any device
- Excellent reliability and customer services quality