The integrated communication solution that Alcatel- Lucent offered, provides more transparency and better internal administration. 

  • Country: Germany
  • Industry: Entertainment & Multimedia
  • Solution: Business Telephony, Mobile Campus, Unified Communications, Customer Service

RTL2 is a TV production and broadcasting company specialized in entertainment TV and TV shows. 
It is part of RTL Group and of Bertelsmann which is Europe's largest media company.

RTL II Fernsehen GmbH Co.KG logo
RTL II customer reference image 480x480

We are glad to have a state of the art solution with media communication via different channels, thanks to which, we are able to offer our employees the efficiency and flexibility they need.

Reinhard Görtner, Head of IT, RTL II

Challenges

  • Need to unify the separate voice and data systems offered by different vendors.
  • Outdated systems need to be replaced to solve the performance & failure issues.

Products & Solutions

Products:

  • OmniPCX Enterprise Communication Server
  • OmniVista 2500 Network Management System

  • OmniSwitch 6850 Stackable LAN Switch

  • OmniSwitch 6900 Stackable LAN Switch

  • OmniAccess 4000 Wireless LAN Switches Cybergatekeeper

  • Contact Center

  • OmniTouch 8400 Instant Communications Suite

  • OmniTouch 8440 Messaging Software

  • OmniTouch 8450 Fax Software

Solutions:

  • Mobile Campus
  • Business Telephony
  • Unified Communications
  • Customer Service
Benefits

 Technical: 

  • New reliable technology preventing from hardware failures. 
  • Converged Voice and Data solution increasing quality of service. 

Financial: 

  • Cost reduction thanks to one single administration point. 
  • One same department for voice and data. 

End User: 

  • Improvement of efficiency and flexibility for employees.
Documents
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