The Tulip Inn Padova completely overhauled their telecommunications infrastructure to provide better customer service and facilitate employee productivity.
- Country: Italy
- Industry: Hospitality
- Solution: Business Telephony
The Tulip Inn Padova is a 3-star hotel that offers quiet and affordable accommodation in Padua. The hotel provides better customer service and has facilitated employee productivity, thanks to renewed telecommunications infrastructure.
- OmniPCX Office Rich Communication Edition
- OpenTouch Conversation for SMB
- Business Telephony
- Mobile Communications
- The quality of communications is higher, thanks to the Alcatel-Lucent 8028 Premium Deskphones.
- The solution makes the management of hotel services simpler.
- Costs are streamlined through the use of VoIP lines in SIP Trunk as well as the implementation of a single platform for managing traditional and mobile IP telephony terminals.
- Check-in and check-out services have been optimized and simplified.
- The new phones enable the staff to communicate more simply and efficiently.