Alcatel-Lucent Enterprise launches ALE Connect

December 07, 2021

Alcatel-Lucent Enterprise expands its Digital Age Communications portfolio with ALE Connect, a state-of-the-art hybrid CCaaS solution

We are thrilled to announce the availability of ALE Connect. Our installed base of over 350,000 agents demonstrates our continued interest in Customer Service, a very important aspect of our Digital Age Communications solutions. We are proud that this innovative hybrid CCaaS solution developed with our partner AKIO, brings a real and tangible competitive advantage to our enterprise customers. Cloud-based ALE Connect offers a state-of-the-art multichannel customer engagement solution while enabling organisations to leverage their existing communication infrastructure through a unique hybrid approach,
Nicolas Brunel, EVP, Alcatel-Lucent Enterprise Communication Business Division.

About Alcatel-Lucent Enterprise

About AKIO

PRESS CONTACTS

Alcatel-Lucent Enterprise:

Carine Bowen

Global Press

AKIO:

Celine Molina

Communications Manager

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