ALE and EPOS partner to offer cloud communications

Colombes, France – January 21, 2021 – The premium audio solutions company, EPOS – part of the Demant Group – has added new certifications for ADAPT 360, ADAPT 460, ADAPT 560, ADAPT 660 and EXPAND 80 with Alcatel-Lucent Enterprise - a leading provider of communications, networking and cloud solutions tailored to customers’ industries. All certified products provide Call Control interoperability for the Alcatel-Lucent Enterprise Soft Phone Clients and Desk Phones. 

Together, Alcatel-Lucent Enterprise and EPOS completed compatibility tests to guarantee the most effective interoperability between certified EPOS headsets and Alcatel-Lucent Enterprise. These follow the Alcatel-Lucent Enterprise guidelines for certification. The devices are tested acoustically and for Call Control functionality and interoperability with Alcatel-Lucent Enterprise Soft Phones Clients and support additional features like Answer Call, End Call, Mutes Sync, Volume control etc. This certification with Alcatel-Lucent Enterprise completes a full portfolio of certified headsets and conference devices that are supporting modern hybrid workplaces. 

The compatibility testing aligns the two companies with a focus on high-quality and user-friendly products. A mutual dedication to quality and interoperability in their respective fields makes this a natural step to offer customers adapted solutions. In order to have full Call Control interoperability with Alcatel-Lucent Enterprise Desk Phones, EPOS developed special EHS adapter cables for DECT headsets (E.g. IMPACT SDW 5000 series and IMPACT DW series) to be connected to Alcatel-Lucent Enterprise Desk Phones (4000, 8000 and 8000s series, both IP and TDM versions).

For Rainbow by Alcatel-Lucent Enterprise Soft Phone Client, a cloud based communication platform that empowers organisations and individuals to connect and collaborate efficiently with colleagues, business contacts, and customers, the Call Control interoperability is provided through the EPOS Connect application. 

Theis Mørk, Vice President of Product Management, Enterprise Solutions, at EPOS adds: “We are thrilled to announce further certifications of our leading audio solution for our Strategic Alliance partner Alcatel-Lucent Enterprise. It is an important step for us to provide a full portfolio of high-quality products for the modern workers”. 

“Our main objective has always been to deliver intuitive, simple and convenient communication solutions to our customers. The partnership with EPOS is making our mission even more tangible than before, delivering the capability to use extended call control features directly from their hardware,” concludes Samuel Tourbot, Head of the Alcatel-Lucent Enterprise Cloud Business Engine.