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    NUSO

    NUSO offers a diversified portfolio of business-focused Unified Communications and Collaboration solutions.

    • Partner Level: Solution Vendor Qualified
    • Partner Solution: Voice Recording
    • Region: Worldwide
    • Industry: All Industries
    MidaSolutions logo

    NUSO delivers enterprise-grade solutions through a strong network of channel partners and service provider customers.

    In 2023, NUSO acquired Mida Solutions, an Italian Independent Software Vendor that has been innovating in communications technology since 2004. The combined NUSO/Mida platform offers a comprehensive suite of advanced voice applications and services designed to enhance communications with value-added, cutting-edge technologies. Leveraging established partnerships with industry leaders, NUSO/Mida delivers reliable and innovative solutions built on market-leading technologies. The company is ISO 9001 and ISO/IEC 27001 certified, ensuring high-quality, secure products and a range of managed and professional services.

    NUSO and Mida excel in Enterprise, Critical Communications, Transportation, and Financial markets. Its Recorder has been successfully deployed in healthcare, finance, metro and railway systems worldwide, offering a reliable, flexible solution at a competitive price.


    Mida Voice Recorder

    The solution is a Voice Recording System (VRS) supporting all relevant communications technologies involved in the transportation and professional worlds. Its flexible architecture ensures full scalability; the modular approach allows to deploy centralized or distributed systems depending on resiliency and redundancy requirements. Leveraging on virtualization, the overall software in independent from the underneath technology that can be based on professional hardware or standard enterprise servers. The system provides a complete view of all voice and text communications, a unified and secure communication repository, a web-based search and play console accessible from any device and an advanced call scenario reconstruction module.

    Benefits

    • Highly reliable and flexible voice recording solution, with full search and playback features.
    • Straightforward and easy to use interfaces for a rapid understanding user experience

    Features

    • Full voice recording from many different sources (IP, TDM, Analogue),
    • merged into a single archiving storage for easy search and playback of selected calls,
    • scenario reconstruction for accident analysis,
    • call tagging and marking for special treatment,
    • automatic backup to external NAS,
    • high-availability,
    • fully geographical distribution of the solution.

    Certifications

    Interworking Reports

    Mida Solutions InterWorking Reports (credentials is required)

    Contact us

    Contact Sales