Nice
NICE®SYSTEMS Is the leading provider of Insight from Interactions™, offering comprehensive performance management and interaction analytics solutions for the enterprise and public safety and security markets
- Partner Level: Solution Vendor Qualified
- Partner Solution: Voice Recording
- Region: Worldwide
- Industry: All Industries
Inform Recorder
NICE Inform Recorder – Professional Recording for all Public Safety Organisations
The NICE Inform Recorder voice recording system is a reliable and future-proofed recording solution ideal for any size Public Safety Organisation to capture, store, retrieve and play back voice, radio and data communications. It can be used in traditional or IP telephony environments to deliver high quality voice recordings for all applications including verification and compliance, dispute resolution, training and quality monitoring.
- The NICE Inform Recorder is used in conjunction with the NICE Inform search and replay application suite
- For small PBXs, all hard- and software for NICE voice recording can be installed on one computer.
- For larger PBXs, the hard- and software are located on a number of servers.
- These are called core servers, satellite servers and CTI servers
- Core server.
- No channels
- Recorder hard- and software
- Satellite servers
- Channels
- CTI servers
- Software for communication with the PBX