Alarm Notification | Alcatel-Lucent Enterprise

Optimizing alarm notification systems to deliver the right information to the right person at the right time is vital. For organizations that need a flexible, powerful and easy-to-install solution, the IQ Messenger notification solution is ideal.

IQ Messenger is a software-based solution that collects alarms from various systems (such as those created by industrial DECT handsets, nurse calls, fire alarms or building management systems), visualizes them using an intuitive interface, then broadcasts notifications in a number of ways. The result is enhanced incident awareness, improved staff reactivity and safer employees.

Highlights

Monitor alarms and notifications from multiple sources
Notify the most appropriate people immediately, accounting for staff mobility, availability and device type
Protect employees from injury or danger by delivering vital information about workplace incidents
Perfect design for hospital and nursing home requirements, European Medical Device Regulation certified, class 2b.

Features

Native integration with OmniPCX Enterprise, wired and wireless sets over ABC-IP (providing the best service level for short messages on DECT handsets), with OXO Connect via SIP trunk and with Alcatel-Lucent WLAN handsets
Integration with dozens of industry-specific alarm systems, pagers, nurse calls, fire alerts, runaway/wander prevention, production alerts, industrial alarms, building management systems
Support of ESPA/TAP, dry contacts (electric relays), KNX, SNMP, HL7 and many more standard protocols
Historical reporting web interface for the creation of statistical reports on alarms and equipment
Graphical Floor Plan web interface for alarm location on site maps
Graphical Event Assignment web interface for dynamic and easy association between patients, nursing groups and devices.
SmartApp: alarm notification application for tablets and smartphones (Android & iOS)

Benefits

Faster response

Broadcasts real-time alerts via calls, short messages on Alcatel-Lucent DECT handsets, SMS, email, Facebook or Twitter, or employee mobile devices.

Isolated worker protection

Manual or automated handset alarms are collected and can be dispatched to nearby employees with DECT handsets or smartphones.

Instant situational awareness

Graphical Floor Plan web interface immediately displays the alarm location on site maps for improved staff reactivity.

Value-added applications

Enables additional custom applications such as 'CareApp', which offers in-home medical care features, and 'SmartApp', a mobile alarm notification app.

Supporting Documents

Solution sheet

IQ Messenger in Healthcare

IQ Messenger in Healthcare Deliver clinical alerts while minimizing risks with the CE Class IIb MDR medical certified alarm management platform

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Brochure

IQ Messenger - Brochure

The IQ Messenger provides alarm and notification system with a native integration to the Alcatel-Lucent OmniPCX® Enterprise and Alcatel-Lucent OXO Connect.

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