Delivering a superior customer experience starts with streamlining how employees are organized and how they handle customer inquiries. How can you start to transform your customer experience?
Improving your customers’ digital experience starts inside your business, with a successful digital transformation. Adopting a communications and collaboration solution is the key.
Combining voice and collaboration features can help you transform a customer experience into a true competitive advantage. When teams work together across locations with ease and fluidity, using smart bots, chat, audio or video, they can communicate better with your customers.
Deliver a superior customer experience with the Alcatel-Lucent Enterprise unique, cost effective award-winning hybrid cloud solution that connects with your business communications infrastructure.
Rainbow™, the cloud-based collaboration service from Alcatel-Lucent Enterprise, empowers individuals and teams to connect and collaborate efficiently with colleagues, business contacts, and customers.
Serve customers better with an integrate front and back office system
The Alcatel-Lucent Enterprise collaboration application provided by our hybrid cloud solution lets your team combine voice and collaborative features and benefit from a unified, user-friendly experience and serve customers better.
Improve your bottom line
Rainbow reduces your costs by boosting employee productivity and helping you retain clients. It offers flexible purchasing options that match your needs at every step of your digital transformation journey. Choose the model that best suits your needs.
