Massimiliano Claps

Massimiliano (Max) Claps is the research director in European IDC Government Insights team.

Massimiliano Claps blog author image

Massimiliano Claps

Research Director, IDC European Government Insights

Guest blogger Massimiliano (Max) Claps is the research director in European IDC Government Insights team. His research empowers technology suppliers and public sector professionals to embrace disruptive technologies such as artificial intelligence, edge computing, and cloud, to realize the benefits of strategic initiatives such as smart cities and citizen-centric government services. He is also IDC Europe’s lead analyst for passenger transportation, advising stakeholders across the transportation ecosystem on topics like mobility as a service and intelligent traffic management.

Max Claps has almost 20 years of public sector experience. After starting his career as a management consultant, he joined IDC in 2002 as the lead analyst for the government, healthcare, and education industries in Europe. He then held various analyst and management roles at both Gartner and IDC. In those roles he advised technology suppliers and professionals in the public sector globally. Max spent two years at SAP, where he was the global lead for the SAP Future Cities program.

Claps holds a degree in international business from Bocconi University in Italy.

Posts from the Author

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eSports — A New Competitive Differentiator

Steps that must be taken by education providers to make esports a key part of their student attraction strategy

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A Day in the Future of Mobility

Transportation leaders unleashing the future of safe, sustainable mobility invest in intelligent, autonomous networks, and ubiquitous collaboration platforms

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Government 2025 : Reimagining Public Services After COVID-19

To respond to challenges and operational efficiency pressures accelerated by the pandemic, governments turn to digital technologies such as AI, IoT, and edge computing.

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