Transform your patients’ and staff experiences with a relationship machine

Rainbow for Healthcare is a cloud-based, enterprise-grade communication and collaboration platform that is flexible, scalable, easy-to-install and easy-to-use. Rainbow takes a hybrid cloud approach, integrating your Alcatel-Lucent Enterprise communications systems and notification server to leverage your investment.

Rainbow CPaaS use case for teleconsultation

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Two complementary models
  • “Off-the-shelf” Unified Communications application as a Service (UCaaS) that delivers rich collaboration features (contact management, presence, chat, audio/video, screen and file sharing) to help administrative and clinical staff to deliver timely, safe and efficient care.

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Rainbow secures and protects your personal data

  • A native, secure-by-design approach to mitigate security risks 
  • A privacy-by-design approach that protects sensitive information through user authentication and encrypted data flow in transit
  • Compliance with the latest European regulations (GDPR: General Data Protection Regulation) and ISO/IEC 27001:2013 certification
  • French health data hosting accreditation (HDS: Hébergeur Données de Santé) in partnership with OVH Healthcare

Engage your patient in the digital health era

  • Integrate audio / video / chat services into health web applications (hospital, teleconsultation services, and more)
  • Connect chatbot interaction into applications for administrative and medical questions
  • Provide a multi-channel routing mechanism based on the request type



Empower your clinical and administrative staff with digital collaboration

  • Integrate real-time multimedia services into medical applications, such as Electronic Medical Record (EMR) or Radiology Information System (RIS)
  • Enable notification to better anticipate potential problems and accelerate resolution
  • Integrate collected data and measurements from different IoT connected devices 

Rainbow changes the way patients and staff interact for a true digital engagement

  • Rainbow is a relationship machine connecting different entities: People, objects, applications and processes
  • Rainbow enables a borderless continuum of care, allowing all healthcare stakeholders to work together through a unique collaboration tool
  • Rainbow connects key technology elements – such as chatbot, artificial intelligence (AI), location-based and asset-tracking services, big data, and more – allowing for proactive services benefiting patients’ and staff experiences

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