Sync Outlook Contacts on Rainbow Office Softphone

March 15, 2021
Article : 007352

This article provides instructions for synchronizing Outlook Contacts in the Rainbow Office softphone.

1. Launch the Rainbow Office softphone

2. Click the Settings icon at the bottom of the Rainbow Office softphone

3. Click Contacts

4. Enable the Outlook plugin and View Outlook contacts. You must restart Microsoft Outlook after enabling both settings

5. Select Outlook for Profile, and then select the contacts folder/s that you want to sync. You may close the Settings window after selecting the folders

6. On the main app screen, click Contacts located at the top

Your Outlook contacts are found under Personal and automatically enabled. You can click on the filter icon to make sure that Outlook is enabled.


Related Articles

Ways to Record Calls on Rainbow Office

This article discusses the two methods of recording a call in Rainbow Office.

Generate a Rainbow Office RingMe Button or URL

This article describes how to access, configure, and generate a RingMe button or link which you can use for your website or Email Signature.

Secure Voice Transport for 3rd Party Deskphones

This article describes the Secure Voice Transport encryption and how to configure Secure Voice Transport on 3rd party desk phones in Rainbow Office.

Allow Presence Monitoring on a User extension

This article provides instructions on how to allow Presence monitoring on a user extension.