Liverpool Hospital is undergoing a major redevelopment project to meet the needs of a growing population, and to ensure it can provide up-to-date healthcare services.

  • Country: Australia
  • Industry: Healthcare
  • Solution: Business Telephony

As part of this project, it needed to procure a new network that would be reliable, enable fast access to high-resolution diagnostic images, and provide wireless access to medical data.

Liverpool Hospital logo
Liverpool Hospital customer reference image 480x480
Alcatel-Lucent Enterprise provided an end-to-end system that meets our needs today, and can grow along with us as our requirements evolve. Having a very reliable high-speed network has really contributed to ourability to provide better patient care.

Nick van Domburg, Chief Information Officer, Liverpool Hospital


  • Support critical healthcare applications as well as communications and security infrastructure 
  • Standardize and refine real-time communications to allow clinicians to work efficiently, freeing them to spend as much time as possible caring for patients
  • Implement a state-of-the-art network infrastructure for both voice and data communications, including ubiquitous, fixed and wireless access to clinical applications for staff throughout the campus

Products & Solutions


  • 8 Series IP Touch Phones
  • OmniPCX Enterprise Communication Server
  • OmniTouch 8118/8128 WLAN Handset



  • The network seamlessly connects users and systems across the hospital campus, across departments, and with independent organizations
  • Reliable and secure access to electronic medical records wherever and  whenever needed, at nurses’ stations or on the move with smart devices
  • Staff are able to access to the information they need to make the best decisions for patients, improving communication and workflow, and reducing errors
  • Single-vendor solution for network and communications leads to an overall successful implementation
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