1/12/2021

  • Frost & Sullivan recognises ALE's commitment to innovation
  • Rainbow platform praised for performance value and customer confidence
  • Responsive ALE customer service also contributed to award

ALE awarded the 2020 Global Communications Platform as a Service Enabling Technology Leadership Award by Frost & Sullivan

Colombes, France, January 12, 2021 – Alcatel-Lucent Enterprise, a leading provider of communications, networking and cloud solutions tailored to customers’ industries, was awarded the 2020 Global Communications Platform as a Service Enabling Technology Leadership Award by Frost & Sullivan as part of their Best Practices Awards.

According to Frost & Sullivan, Alcatel-Lucent Enterprise demonstrated the necessary criteria of a proven commitment to innovation and creativity with its Rainbow solution, while continuing to enhance the product and its success of adoption and delivery to market. Additionally noted, the Rainbow platform provides performance value, customer confidence and a high-quality, responsive customer service experience that is reflective of the ALE brand. 

Michael Brandenburg, Senior Analyst at Frost & Sullivan commented, "The Rainbow CPaaS platform enables the global ALE vertical strategy to deliver a unique value proposition in targeted markets. The openness of the Rainbow platform provides the ability to build unique use-cases that appeal to both early adopters and more conservative business leaders. Overall, ALE has reimagined its technology roadmap and value proposition by leveraging programmability to provide differentiated solutions to businesses competing in a highly dynamic economy."

Moussa Zaghdoud, Executive Vice President of Cloud business at ALE, noted, “As operational business models evolve, changes have encouraged companies considering a move to the Cloud to take the next step. With Rainbow, we have built and continued to invest in a platform as a service solution that delivers quality meeting tools, collaboration and telephony integration in a cloud or hybrid architecture. Rainbow’s innovative workflow integration across business applications has the ability to change the game for business outcomes. It also creates a unique and enjoyable experience that gives customers confidence in the company, its products, and its integrity.”

Frost & Sullivan’s Best Practices Awards recognise companies in various regional and global markets for demonstrating outstanding achievement and superior performance in areas such as technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices.

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* The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE.
Frost Sullivan CPaaS award logo
The Rainbow CPaaS platform enables the global ALE vertical strategy to deliver a unique value proposition in targeted markets. The openness of the Rainbow platform provides the ability to build unique use-cases that appeal to both early adopters and more conservative business leaders. Overall, ALE has reimagined its technology roadmap and value proposition by leveraging programmability to provide differentiated solutions to businesses competing in a highly dynamic economy.

Michael Brandenburg, Senior Analyst at Frost & Sullivan

About Alcatel-Lucent Enterprise

Alcatel-Lucent Enterprise delivers the customised technology experiences enterprises need to make everything connect.

ALE provides digital-age networking, communications and cloud solutions tailored to ensure customers’ success, with flexible business models in the cloud, on premises, and hybrid. All solutions have built-in security and limited environmental impact.

Over 100 years of innovation have made Alcatel-Lucent Enterprise a trusted advisor to more than 830,000 customers in 100 countries around the world.

The privately-owned company with headquarters in France has over 2900 direct business partners worldwide, achieving an effective global reach with a local focus.
For more information: www.al-enterprise.com.

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