Transform your guest experience with continuous, personal engagement. ALE mobile technology powers connection and convenience everywhere, for memorable stays.
Rainbow is ALE's Communications Platform as a Service (CPaaS) solution that's flexible, scalable and easy to use.
Take control of your entire guest experience, at any point in their journey, with a continuous, highly personalized connection on your guests' own mobile devices.
Bring together your entire hotel community with one free application: staff, partners, suppliers. Help them connect and collaborate in real-time, on the move, from anywhere on the property.
What is CPaaS and what does it mean for hospitality?
- Let your guests contact you directly at any point during their journey or stay
- Facilitate their research with bots/AI integration in your reservation centers
- Automate booking confirmation, cancellation and last-minute deal notifications
- Allow guests to rate their stay directly on your mobile app, instead of 3rd party websites
- Empower your community to collaborate faster and on the move for an efficient service
- Become a truly digital hotel with audio/video calls and screen sharing for staff
- Keep your guest and business data secure and private