OpenTouch Customer Service
The OpenTouch Customer Server (OTCS) product is discontinued.
The replacement solution is ALE Connect, in markets and geographies where this product is available.
For existing customers willing to continue with the OTCS product, ALE recommends to engage with Altitude Software (Enghouse), as a member of the ALE DSPP (Developer and Solution Partner Program) program, that takes over the OTCS offer under the Xperience Routing brand, keeping the same connectivity with OmniPCX Enterprise.