This article provides a general overview of the call handling and forwarding feature of your Rainbow Office online account.
The Call Handling & Forwarding section of the online account allows administrators to set-up call routing rules for Users. It offers flexibility on how you want your calls to be handled during business hours, after hours or multiple condition rules.
You can access Call Handling & Forwarding on Admin Portal > Users > select a User under Users with Extensions > Call Handling & Forwarding. From here you can set up the following: