With 18 years in the Telecommunications and IT industries, Nicolas Brunel, EVP of the Communication Business Division has built international expertise in services and customer care. Recently Nicolas became the Communication Business Division leader tasked with building and bringing to market best-in-class communications solutions for Enterprises.
Prior to this, he headed the Medium, Large and Vertical Business Unit and the Marketing Transformation Office to support ALE’s transformation to new business models. From 2012 to 2015, Nicolas was responsible for the worldwide Customer Care organization focused on delivering technical services and maintenance renewal operations. Nicolas has also run the Asia-Pacific Services & Support organization from Singapore for seven years handing different services responsibilities.
Nicolas holds a Master’s degree in Telecommunication from SeaTech, Toulon, France.
“The fact is, enterprise communications have been in a constant state of change since the introduction of the telegraph in 1837.”