15-Mar-2021
Article :002397

This article provides information on how to change or update your password while logged in to the Rainbow Office online account.

Details

Follow the steps below to change your account password:

1. Log in to the Rainbow Office online account. If you logged in using an admin account, click Admin Portal > My Extension.

2. Go to Settings > User Details.

3. Under User Details, click Change Password.

4. Enter your Current Password. This is to verify the changes you are about to make. You can click on the eye icon to toggle show/hide your password.

5. Enter the new password under New Password and Reenter New Password. Follow the Password Criteria as you type your new password.

  • At least one letter (latin characters)
  • At least one number (0-9)
  • One Upper case letter or special character (!, @, #, $, N)
  • No Sequential (1234, Abcd, 7890)
  • No Repeating (222, aaa, ###)
  • No Account Information (first/last name, phone number)
  • Length 8-32 characters

 

6. Click Save.

Search for more Articles

Tags - Rainbow Office, Login & Password, Password, Account

Related Articles
10-Sep-2021
Rainbow Office Knowledge Centre L2 header image Single Sign-On (SSO) Frequently Asked Questions

This article provides information about the frequently asked questions about the Rainbow Office Single Sign-On.

15-Mar-2021
Rainbow Office Knowledge Centre L2 header image Log in to Rainbow Office Softphone Using Your Phone Number

This article shows how you can log in to the Rainbow Office softphone using your Rainbow Office number.

15-Mar-2021
Rainbow Office Knowledge Centre L2 header image Unable to Login to the Rainbow Office Online Account

This article discusses common login issues on the Rainbow Office online account that usually occur when the login credentials are incorrect or when you are using an unsupported browser.

15-Mar-2021
Rainbow Office Knowledge Centre L2 header image Change the PIN in the Rainbow Office Online Account

The article provides instructions for administrators and users on how to change the PIN which is used to access voicemail messages from the physical phones.

15-Mar-2021
Rainbow Office Knowledge Centre L2 header image Change your Password on the Rainbow Office Online Account

This article provides information on how to change or update your password while logged in to the Rainbow Office online account.

15-Mar-2021
Rainbow Office Knowledge Centre L2 header image Log in to the Rainbow Office Phone App

This article provides the steps for signing in to the Rainbow Office phone app.