Tracy Duprée is the Ambassador of Customer Happiness at Alcatel-Lucent Enterprise in North America. Her passion lies in storytelling, social media and assuring all are having a good time and experience along their journey of life.

As the pandemic circled the globe it quickly became evident that organizations needed to react rapidly to enable their teams to begin working remotely.

A business continuity strategy, together with expert and professional support keeps ALE customers up and running in the time of crisis.

Did you know AI and IT Automation can lead to customer happiness?

Summer technology program recruits and engages students to embrace IT now and into their future!

The inaugural IT Vanguard awards uncovered some outstanding projects that are striving connect people more than even before.