Tracy Dupree | Alcatel-Lucent Enterprise

Industries
- Education
  - Education Solutions
    - Where education connects with technology that works
      
      We help educators connect, delivering the technology that enables secure, reliable collaboration between your faculty and students.
  - Intelligent Campus
    - Intelligent Campus
      
      Empower learning with Digital Transformation for education.
  - University Partnership Program
    - University Partnership Program
      
      A school partnership program enables collaboration with industry experts, to gain new perspectives and create new opportunities and innovative solutions.
- Healthcare
  - Optimizing the care pathway
    
    We help you connect your patients, staff and healthcare ecosystem.
- Hospitality
  - Connecting guests and staff for extraordinary experiences
    
    We help you connect with your guests by delivering technology that drives immersive, real-time engagement.
- Government
  - Preparing cities and citizens for a connected future
    
    We help government connect communities by delivering technology that works. For your people, your public, and your organization.
- Transportation
  - Building the routes of the future
    
    We help you connect transportation subsystems with technology that works; for your people, your passengers, and your services.
Perspectives
- Trends
  - Cognitive Communication
    - A new human-centric experience
      
      Discover how cognitive communications enhances user experiences and improves productivity and collaboration capabilities.
  - Communications platforms as a Service - CPaaS
    - Communications platforms as a Service - CPaaS
      
      CPaaS bridges communications between humans, objects and processes, enabling faster, easier, more secure digital engagement for your business.
  - Digital Collaboration
    - The untapped potential of enterprise communications
      
      Online tools can help users work together – but only if the tools themselves work. Our research suggests B2B collaboration has a long way to go.
  - Digital Transformation
    - Harness the unstoppable digital force
      
      Are you ready to bridge the digital gap between your customers, partners and employees?
      
      Digital Experience >
  - Internet of Things
    - Connected devices, all around us
      
      IoT is coming, and bringing a Tsunami of data with it. If your infrastructure isn't ready to keep up with fast-changing requirements, you'll find yourself falling behind your competition.
  - Mobility
    - Preparing for tomorrow’s mobile opportunities
      
      Evolutions in mobility and the IoT are directly impacting network infrastructure, driving enterprises to fundamentally reconsider their technology choices.
  - View All Trends
- Strategies
  - Digital Age Networking
    - Digital Age Networking
      
      Digital age technologies take businesses into the new digital era with a network foundation that delivers the services needed to grow the business.
  - IoT Based Digital Business
    - IoT Based Digital Business
      
      IoT innovation is becoming a critical enabler for digital business processes. As the number of devices surges, so do IoT security concerns.
      
      IoT Containment & Security >
  - IT as a Business Engine
    - IT as a Business Engine
      
      Create new revenue streams with value-add services from cloud technology to help fund business transformation by leveraging IT as a business engine.
      
      Network as a Service >
  - Proactive Analytics
    - Proactive Analytics
      
      Proactive analytics uses AI, data analytics, and machine learning to make networks smarter, provide intelligent insights, and identify and troubleshoot issues.
  - Service Defined Network
    - Service Defined Network
      
      The controllerless, distributed intelligence Service Defined Network provides resilient connectivity, performance, scalability, with easy service provisioning.
      
      Unified Access >
      Software Defined Networking >
  - View All Strategies
- Technologies
  - Bring Your Own Device (BYOD)
    - BYOD: the consumerization of IT
      
      Ready to welcome BYOD in your business? You should be - your employees are already bringing their own devices onto your network, with or without your policy.
  - Digital Enhanced Cordless Telecommunications (DECT)
    - On-site mobile voice communications
      
      DECT technology is well suited for harsh wireless environments, keeping employees connected when away from their desks, on a construction site or factory floor.
  - Distributed Wi-Fi Control Architecture
    - Distributed Wi-Fi Control Architecture
      
      Today it's possible to virtualize the controller. By running it in a distributed way, smart APs can manage themselves with coordinated intelligence.
  - Intelligent Fabric
    - The brains behind an agile network
      
      By building intelligence into your network fabric, you get true flexibility, more business agility, and your network's ready for anything.
  - Shortest Path Bridging (SPB)
    - Multi-path routing makes bottlenecks a thing of the past
      
      Upgraded Ethernet provision for carrier-grade networks or DCs: SPB delivers traffic on the shortest path available, enabling virtualization and real-time apps.
  - Wireless LAN (WLAN)
    - The technology that liberated us from desks and wires
      
      When wireless comms took off, a new era of mobility was born. But compared with hard-wired LAN technologies, security, speed and scalability remain major challenges.
- View All Perspectives
Products & Services
- Communications Products
  - Applications
    - Powerful business-grade apps
      
      Our full-featured applications transform communications into a truly collaborative experience.
      
      OpenTouch Conversation >
      OpenTouch Customer Service >
      IP Desktop Softphone >
      View all Applications >
  - Phones & Devices
    - Phones that put experience first
      
      Hardware you're proud of. A pleasure to use. Our handsets & accessories offer it all.
      
      Business Phones >
      Business Phones Comparison >
      DECT Handsets >
      View all Devices >
  - Platforms
    - Infrastructure you can trust
      
      Whether on your premises or in the cloud, our platforms support your business.
      
      Rainbow >
      OmniPCX Enterprise >
      OXO Connect >
      View all Platforms >
  - Management & Security
    - Keep your communications secure
      
      Protect and manage your voice and rich media communications platforms.
      
      OmniVista 8770 NMS >
      OpenTouch Session Border Controller >
      View all Products >
- Network Products
  - Switches
    - Make the connection
      
      Our switches keep your office, campus and data center networks connected.
      
      OmniSwitch 2220 >
      OmniSwitch 6350 >
      OmniSwitch 6450 >
      View all Switches >
  - WAN
    - Wide Area Networks
      
      Wherever your users are, our WAN products ensure high-speed, secure access across a distributed user base.
      
      OmniAccess Compact ESR >
      OmniAccess Modular ESR >
      OmniAccess Ruggedized ESR >
      View all Routers >
  - WLAN
    - Wireless Local Area Networks
      
      Take advantage of the latest high-speed (IEEE 802.11ac) APs and controllers for small, medium and large wireless networks.
      
      Stellar Wireless AP1101 >
      Stellar Wireless AP1201 >
      Stellar Wireless AP1201H >
      Stellar Wireless AP1220 Series >
      View all WLAN products >
  - Management & Security
    - Protection at the highest level
      
      Monitor, maintain and secure your network to reduce risk and protect your infrastructure investments.
      
      OmniVista Cirrus >
      OmniVista 2500 NMS >
      ProActive Lifecycle Management >
      View all Products >
  - Location-Based Services (LBS)
    - Location awareness on your premises
      
      Intelligent local navigation, location-specific offers, visualize staff workflows and more.
      
      OmniAccess Stellar LBS Suite >
      OmniAccess Stellar BLE Beacons >
      OmniAccess Stellar LBS Management Tools >
      View all Products >
- Services
  - Education Services
    - Educated users are confident users
      
      Get ALE-certified, or train your end users with our online courses or expert tutors worldwide to increase satisfaction and reduce support requests.
  - Managed Services
    - Save time by outsourcing IT operations
      
      Explore our stress-free managed services options: outsource the management of your communications or network infrastructure.
  - Professional Services
    - We make integration simple
      
      Ready to deploy an ALE product or solution? Get all the guidance you need to design, plan and integrate it successfully from our professional services teams.
  - Support Services
    - Ultimate peace of mind and business continuity
      
      A range of support packages you can rely on: at your side to assist you whenever you need help with ALE products or solutions.
  - Customization Services
    - Specific developments to meet your needs
      
      Meet your business requirements with specific development and integration solutions.
- Solutions
  - Business Telephony
    - We know voice matters
      
      Your phone's at the heart of your business. When customers call. When teams connect. So our solutions put reliability and responsiveness first.
      
      All - IP >
  - Cloud Communications
    - This cloud has a silver lining
      
      Could you run your IT services from the cloud, save cost, become more agile, and put your employees back in control? It's easy: just pay as you go.
  - Mobile Campus
    - Intelligence enables seamless, secure mobility
      
      Intelligent network infrastructures connect people, applications, and things on and across your networks. Simply, securely and reliably.
  - Network on Demand
    - Revolutionize the way you pay for network services
      
      An alternative IaaS financing model that adjusts to your constantly changing needs: it's network infrastructure on your terms, within your budget.
  - Small and Medium Business (SMB)
    - Communication drives small businesses
      
      Our solutions for companies between 1 and 300 users are robust, user-friendly and tailor-made for your industry. Discover more on our SMB microsite.
  - Unified Communications
    - Increase the speed of business: connect teams anywhere
      
      Imagine a single communications environment where everything connects. Enjoy faster responses, greater efficiency and a personalized experience.
Company
- About Us
  - What ALE does
    - Technology makes us tick
      
      We deliver communications and infrastructure solutions to help engineers, operations, executives and customers connect in a digital world.
  - Awards
    - Awards and Recognition
      
      Alcatel-Lucent Enterprise solutions and products continue to earn accolades for our innovative technology from customers, analysts, and industries around the world.
  - Career Opportunities
    - Worldwide career options with ALE
      
      Join our team; help us make everything connect.
  - Executive Briefing Center (EBC)
    - Visit us at our meeting facility in Paris
      
      At the heart of our headquarters in France, the EBC showcases our products, vision and strategy, extending a warm welcome to our customers and partners.
  - Executive Team
    - Meet our ALE management team
      
      Our Executive team has a wealth of experience within ALE and the telecoms industry. Read more about them and the expertise they bring.
  - Corporate Social Responsibility
    - CSR activities
      
      Corporate Social Responsibility and sustainability are part of what define us as a company. We are committed to help make the world a better place.
- Blog
  - Opinions from our experts
    
    Industry-leading thinkers, speakers, guest writers and experts from ALE share their insights.
- Customers
  - Case Studies
    
    Read and watch testimonials from some of the 830,000 customers around the world who choose us to help them communicate better.
- Events
  - Where to meet us
    
    Find out where we'll be exhibiting at events, speaking or participating in panel discussions.
- News
  - What's new at ALE?
    
    View all our press releases and media announcements in our Newsroom.
- Analyst Perspectives
  - Insight, analysis and assessments
    
    Read the third party reports that matter - straight from leading industry analysts and independent consulting firms.
Partners
- Business Partners
  - Become a Partner
    - Join the ALE family
      
      Interested in joining our network of solutions and applications experts? Become a reseller and revolutionize IP communications for companies in your region.
  - Find a Partner
    - Start building your future with us
      
      Locate your nearest Business Partner for Alcatel-Lucent Enterprise products, services, best-in-class consulting and support - anywhere in the world.
  - Partner Resources
    - Supporting our Business Partners online
      
      A rich list of online resources to help ALE resellers worldwide: news, training, demo, documentation and education links.
- Developer and Solution Partners
  - Build ALE ecosystem
    
    Leverage Alcatel-Lucent Enterprise’s (ALE) innovation and expertise to build a solid foundation based on trust and experience.

Tracy Dupree blog author image

Ambassador of Customer Happiness, ALE, North America

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Tracy Duprée is the Ambassador of Customer Happiness at Alcatel-Lucent Enterprise in North America. Her passion lies in storytelling, social media and assuring all are having a good time and experience along their journey of life.

Posts from the Author

8/28/2019

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IT Vanugard with an Edge

IT Vanguard winner Kevin Uren: A man with an edge

by Tracy Dupree

8/19/2019

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IT Vanguard Puts Students First

Summer technology program recruits and engages students to embrace IT now and into their future!

by Tracy Dupree

7/22/2019

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IT Vanguard bridges connectivity and nature

The inaugural IT Vanguard awards uncovered some outstanding projects that are striving connect people more than even before.

by Tracy Dupree

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